EDISKRAD EHT
NAXJA Forum User
- Location
- Edmonton
Well it all starts on Nov 29, 2010. I paid for and ordered a winch bumper and some rock rails from AJ's Offroad. I received the rock rails within a few weeks but after a ton of delays I didn't receive the bumper until April 27th. That is 22 weeks, when AJ originally told me 5 WEEKS when I ordered it.
When I ordered it I specifically asked AJ to make sure there would be tabs to mount lights on. I even referred back to my emails and confirmed that we spoke about that. The bumper showed up with no tabs on it. When I told AJ it had no tabs he said that it was my fault it didn't have tabs because I didn't notice on the pics he sent me before it was shipped. I guess it is up to the customer to do AJ's Quality Control for him.
Also as per AJ's site there is supposed to be a crossmember support bracket. I don't have one one of those. Also as per AJ's site winch bumpers are supposed to have hardware provided with nut strips, etc. I didn't get any hardware with my bumper whatsoever. I just got a bumper. On April 27th he told me that the hardware was already shipped but it was just shipped separately for whatever reason. After 2 weeks I questioned where my stuff was because I knew the mail doesn't take 'that' long. He replied that he would send me a tracking #. I never did receive that tracking # and now he wont reply to a single email or return a phone call. I haven't heard from him in over 2 weeks.
So pretty well what I got after waiting for 6 months is an incomplete bumper and not even the proper hardware to attempt to install it. It's 6 months and I still don't have the bumper that I paid for mounted to my Jeep, and I haven't been able to do any serious winter and spring wheeling because of how long I've been waiting on AJ's bumper to mount my winch to.
I can say I'm the furthest thing from pleased with my experience with AJ's Offroad Armor. Also, being that I paid for the light tabs and the hardware to install the bumper, at this point I consider it that AJ has ripped me off. He still owes me light tabs (so i can get them welded locally) and the hardware required to mount the bumper properly because I PAID for these items.
I honestly don't know why he wont just send me my parts after all this time. I'm not just going to accept that after paying what I did.
When I ordered it I specifically asked AJ to make sure there would be tabs to mount lights on. I even referred back to my emails and confirmed that we spoke about that. The bumper showed up with no tabs on it. When I told AJ it had no tabs he said that it was my fault it didn't have tabs because I didn't notice on the pics he sent me before it was shipped. I guess it is up to the customer to do AJ's Quality Control for him.
Also as per AJ's site there is supposed to be a crossmember support bracket. I don't have one one of those. Also as per AJ's site winch bumpers are supposed to have hardware provided with nut strips, etc. I didn't get any hardware with my bumper whatsoever. I just got a bumper. On April 27th he told me that the hardware was already shipped but it was just shipped separately for whatever reason. After 2 weeks I questioned where my stuff was because I knew the mail doesn't take 'that' long. He replied that he would send me a tracking #. I never did receive that tracking # and now he wont reply to a single email or return a phone call. I haven't heard from him in over 2 weeks.
So pretty well what I got after waiting for 6 months is an incomplete bumper and not even the proper hardware to attempt to install it. It's 6 months and I still don't have the bumper that I paid for mounted to my Jeep, and I haven't been able to do any serious winter and spring wheeling because of how long I've been waiting on AJ's bumper to mount my winch to.
I can say I'm the furthest thing from pleased with my experience with AJ's Offroad Armor. Also, being that I paid for the light tabs and the hardware to install the bumper, at this point I consider it that AJ has ripped me off. He still owes me light tabs (so i can get them welded locally) and the hardware required to mount the bumper properly because I PAID for these items.
I honestly don't know why he wont just send me my parts after all this time. I'm not just going to accept that after paying what I did.