Rock kraler almost killed me.........

[dukie564]

I like where this is headed

 

[1990JEEPXJ]

Just JB-Weld?

I'm sorry sir, returns are only processed if the JB Welding process includes a 10% cut of USDA certified genuine unicorn poop. Please keep that in mind next time and until then I suggest you buy a new rear axle, perhaps a Dana 27.

i guess i should have read the instructions before JB welding. but i wasnt told i had to read directions about how to do things right. i just assumed it was good.

idea: JB weld and my poop to repair the snapped axle and viola, it will be unbreakable! then i can has my poopy axle covered under warranty?

 

[zachandandy]

What a joke. There is not enough evidence either way to blame rk or the op. The only point I was trying to make is rk claims abuse proof warranty then doesn't honor it. Regardless of fault, they owe the op a trackbar. User error, manufacturer error doesn't matter. If Dana spicer claimed the 35 to be abuse proof, they would be out of business, but I would still expect them to honor their warranty.

 

[XJEEPER]

Wtf just happened here? Lol

Lost me with all the nuts, butts, homo, suck, hats...... :dunno:

 

[DrMoab]

Lost me with all the nuts, butts, homo, suck, hats...... :dunno:

That's what your boyfriend told me too. :roflmao:

 

[scottmcneal]

:helpme:WOW, i think this thread went totallastara.But hey i guess to each there own right.Circle jerk in camp for you folks.LOL

 

[Darky]

lol your a classic sir. Only nut swingin is you swingin on the o.p.s hate train .. If you notice out of all 3 threads your the only one who's taking your position besides the o.p. Who doesn't look like he's even defending that stance anymore.. Of course stuff gets manufactured wrong and q.c. Misses stuff. And as far as rock krawlers concerned I could give a rats ass about them so nope not a fan boy. Also I do think with warranty claims like they had they should replace it as the way I see it improer setup is abuse.. So the "abuse prooof" warranty should cover it.. That's what ya get for the for such an aggressively cocky warranty.

seems relatively clear what happened but if you want to play devils advocate go ahead.. But to say I'm swinging on some companys nuts that I could give a shit about is ludicrous..and then try and put words in my mouth that I simply and clearly didn't say.

makes no sense .. Wait maybe it does.. Hmm obsessed w nut swinging and trying to put things in my mouth. Are you gay? Would make sense if you were his b.f. Lol sorry bud I'm not swingin that way ..

as far as mfg. Error of course it exists . I have issues with logangs metals for XXXXin up the shit they built for me.. And before I went blasting them on the internet I took CLEAR and obvious photos of their mistakes that made shure it wasn't me before bashing them.. And they chose not to rectify the situation...

if the o.p. Comes back and proves me wrong I'll eat my hat and post up pics for ya! But untill then your b.f. Appears to be in the wrong there butt boy... (typed by phone that's why it's 2 posts .cause I'm shure you will bitch abou that too)..

hit me up if he proves himself right as anymore time spent in this thread is wasted time.. I won't hold my breath.. There's a reason that pic only got posted here and I'd bet $ no clearer ones will be posted and he probably won't be back..

it occurs to me that I don't wear hats. And was tired and caught up in your chest pounding there monkey boy. Anyway sorry for questioning yer sexuality.. Lol I was out of line although I.m.e. Ppl obsessed w nuts are homos whether literally or merely figuratively..

edit... I will as a man of my word buy a hat and eat it if I'm proven wrong since I ran my mouth before thinking that one out.. So look forward to that lol.

btw he already said it looked like the heim was toosmall. Sucks when you get the wrong part but it's installer error to install wrong piece.. I almost fried my wiring cause got sent wrong alt. When I did my durango alt.. Wouldve been my fault for not verifying part

Nominated

 

[r33pwrd]

http://www.comancheclub.com/forums/viewtopic.php?f=7&t=24845

I assume the track bar in this thread (In the 4th to last post) is the one that failed? First off it looks used to me?? Also look how far the heim joint is out... I bet you had 2 or 3 threads holding that thing on hence it pulling out. Im thinking to much lift for this track bar and to center axle you simple did not have the heim joint in far enough.

And for the people saying there is only 3 threads... if that where the case the joint would only go in three turns and the installer should have know something was wrong.

 

[KCsurfer420]

First I would like to thank all of you, good, bad, and Indifferent. I feel that my mission has been achieved by touching so many fellow jeepers. I am In no way trying to blast any one or be rude and as I stated In my OP I have chalked It up as a learning experience and I will personally never purchase another product from RK and I will caution others against there products, and customer service…..
Now to clear a few things up, no I’m not gone I have just been busy getting ready for a trip to the sera Nevada’s that imp about to leave on tomorrow. I will stand my ground because in this instance it was a life threatening ordeal which was no fault of mine. The hime on the track bar was threaded all the way up to where the jamb nut currently sits in the pica I provided. The jamb nut was still locktited in to place where it was since I’ve installed it. Yes I did tighten it down on three separate occasions but it was when I was checking everything else out and greasing everything. It WAS NEVER LOOSE I just rechecked it 3 times.
Now as far as some macro pics, sorry to say but the bar has already been boxed and shipped back to RK, The only part I kept was the frame side bracket as I think it is a beefy set up and I am in the process of fabing up the bar tonight.
I do want to thank those that were on my side as I’m no idiot, (I may not be able to spell when imp typing on a stupid smart phone, but you can’t blame me I have fat fingers….)
And last but not least,
As I originally stated in my first post, this is just a warning take it how you will………. It’s your life any way…..
:yelclap:

 

[r33pwrd]

First I would like to thank all of you, good, bad, and Indifferent. I feel that my mission has been achieved by touching so many fellow jeepers. I am In no way trying to blast any one or be rude and as I stated In my OP I have chalked It up as a learning experience and I will personally never purchase another product from RK and I will caution others against there products, and customer service…..
Now to clear a few things up, no I’m not gone I have just been busy getting ready for a trip to the sera Nevada’s that imp about to leave on tomorrow. I will stand my ground because in this instance it was a life threatening ordeal which was no fault of mine. The hime on the track bar was threaded all the way up to where the jamb nut currently sits in the pica I provided. The jamb nut was still locktited in to place where it was since I’ve installed it. Yes I did tighten it down on three separate occasions but it was when I was checking everything else out and greasing everything. It WAS NEVER LOOSE I just rechecked it 3 times.
Now as far as some macro pics, sorry to say but the bar has already been boxed and shipped back to RK, The only part I kept was the frame side bracket as I think it is a beefy set up and I am in the process of fabing up the bar tonight.
I do want to thank those that were on my side as I’m no idiot, (I may not be able to spell when imp typing on a stupid smart phone, but you can’t blame me I have fat fingers….)
And last but not least,
As I originally stated in my first post, this is just a warning take it how you will………. It’s your life any way…..
:yelclap:

Glad they are taking a look at it. The fact is any and all companies no matter how big or small make mistakes. There are so many factors that could have made this happen. It is possible that whoever owned / used that track bar before damaged it.

 

[EMSJEEP]

Did the OP come back...I wasn't paying attention....

 

[xcm]

3 posts up, dont be lame. theres plenty of that in the last 2 pages.

 

[jeeperjohn]

Given how far the heim was in the track bar the only possibility is the heim was a size too small for the track bar.

 

[EMSJEEP]

3 posts up, dont be lame. theres plenty of that in the last 2 pages.

:gee:

Did we find out if the trac bar only had three threads or if it just looked that way? (I'm guessing "No" because of Post #108...I'm assuming he read the whole thread.)

In response to Post #108...I think it might be wrong to assume that it would only thread in three revolutions. The diameter may well open up beyond that, and the OP indicates that it was threaded in all the way up to the nut as we see it in the picture.

I'm ready to agree with the guy above me...

 

[r33pwrd]

:gee:

Did we find out if the trac bar only had three threads or if it just looked that way? (I'm guessing "No" because of Post #108...I'm assuming he read the whole thread.)

In response to Post #108...I think it might be wrong to assume that it would only thread in three revolutions. The diameter may well open up beyond that, and the OP indicates that it was threaded in all the way up to the nut as we see it in the picture.

I'm ready to agree with the guy above me...

Have you ever tapped threads?? If the diameter of the hole is large enough for the threaded heim joint to fit in without threads than tapping that hole would do almost nothing (you would not see threads or very shallow ones). I'm basing these on very bad pictures so all I know it was threaded all the way in. Not blaming it on the owner but don't see why you start a thread like this and not even post decent pictures of the "bad product" also if his build thread is accurate this was not even a new track bar?? So who knows what happened to it before!

 

[vetteboy]

Given how far the heim was in the track bar the only possibility is the heim was a size too small for the track bar.

This is by far not the only possibility, and also a very unlikely one at that.

What type of thread do you think there would have to be for that kind of mismatch to exist?

 

[RWKHausSupply]

They supplied the heim joint, they sourced them, they hopefully tested them, they are liable for them, does not matter who ultimately made them.

Actually this guy bought all used parts and who know what he really got...

And since it was used, I would go one to say that he got the TB that was for the 3-4.5 or 4.5-6.5" lift and with the rustys 8.5" coils he was running the Heim would have had to be WAY out to get the front end even close to centered. That is of course IF he tried to center it. Being a rock crawler "builder" I would have thought he did....

 

[dukie564]

I still don't understand...

I guess we'll never know

 

[hubs97xj]

From Rock Krawler's site. "They won't warranty my obviously defective part" is a lot different than, "Their warranty doesn't cover used, altered, accident damaged, wear from racing, improper installation, or swapped parts"....

Rock Krawler's Warranty Policies

Rock Krawler's Warranty
All Rock Krawler "Hard" parts come with our abuse proof lifetime guaranteed on all Generation II , X Factor and X Factor Plus systems. This means all control arms and track bars will be replaced if bent, cracked, broke or whatever. This is for complete systems only and may apply to components if used correctly. All components must be used in their proper places and proof of this is required for warranty claims. Any substitutions of other manufacturers components or exemptions of required components will immediately void the warranty. Rock Krawler components may have minor finish damage to powder coated or plated surfaces which may occur during shipping and is not covered under warranty.

Rock Krawler Suspension guarantees that all of its products are of the finest quality and free from manufacturing defects. Any product that has been manufactured incorrectly or is of a defective nature will be repaired or replaced at the discretion of Rock Krawler Suspension. Springs and Shocks are free from manufacturer's defect only and are only returnable if they have not been installed. Rock Krawler covers the cost of the part only shipping, vehicle down time, etc is the responsibility of the end user.

What is not covered
Bushings, hardware, brake lines, heim joints. These parts are subject to wear and are not considered defective when worn. They are warranted for 90 days from the date or purchase for defects in workmanship only. Products or components which have been subjected to accident, alteration, modification, improper installation, tampering, negligence, misuse, or products installed on a vehicle used in sanctioned racing events. A race is defined as any contest between two or more vehicles, or any contest of one or more vehicles against the clock, whether or not such contest is for a prize.

Vehicles used for government or commercial purposes. Rock Krawler Suspension does not warrant any product not manufactured by Rock Krawler Suspension. Rock Krawler Suspension products are not covered under warranty outside the United States of America. Rock Krawler Suspension shall not be liable for any loss, damage or injury, whether ordinary, direct, special, incidental or consequential damages, arising from the manufacture, sale, installation, resale, delivery, possession, handling or use of its products. Rock Krawler Suspension is not responsible for typographical errors either in pricing or in content. Warranties, policies and prices subject to change without notice.

A note about jam nuts and the consumer's responsibility. The installer is the person or persons initially responsible for the proper setup of the suspension system and/or components and the initial tightening of the jam nuts. The consumer or vehicle owner is the person or persons responsible for maintaining the jam nuts tight. Failure to do so will result in the rapid deterioration of the threads in the control arm and will impose a "cause for concern" for the occupants of the vehicle. Failure to comply with the warnings headed in the directions regarding the amount of threads showing past the jam nut will also cause the same "cause for concern" for the occupants of the vehicle. All of the above items are the responsibility of the vehicle owner and or installer. If a threaded section of a component is bad it will show itself defective immediately. Threads that fail over time are due to improper maintenance of jam nuts and can be proven very easily. Thread sections not properly maintained or setup are not covered under warranty. This is the end user and installer's responsibility.

Installers Safety Warning
Rock Krawler Suspension recommends our products be installed by certified technicians only. These recommendations pertain only to Rock Krawler Suspension manufactured products. Efforts to install our systems without experience and knowledge may jeopardize the operating safety of the vehicle.

Disclaimer
Rock Krawler Suspension has made every effort to provide correct information on this website. Each item has been fit checked for accuracy. Rock Krawler Suspension reserves the right to alter, make changes or replace part numbers and descriptions without notice. Rock Krawler Suspension will not be held responsible for changes or misprints or manufacturing changes made by the vehicle manufacturer. Warranty is valid for original purchaser only. Proof of purchase is required. For questions regarding any information not found above please contact us at 518-270-9822.

 

[RWKHausSupply]

What a joke. There is not enough evidence either way to blame rk or the op. The only point I was trying to make is rk claims abuse proof warranty then doesn't honor it. Regardless of fault, they owe the op a trackbar. User error, manufacturer error doesn't matter. If Dana spicer claimed the 35 to be abuse proof, they would be out of business, but I would still expect them to honor their warranty.

Seriously. You Expect them to honor a warranty on a very used part? Expectially with how old it looks and who knows what heim is in it. Mixed with the application was wrong. He was running 8.5" Springs. How many people you know buy a trackbar made for 6.5-8" to start with, then take it off to sell it. betting it was a 3-4.5" lift application / length trackbar to start.

In any case, no matter what, the track bar was clearly used on a out of application setup. And we all know( or should know if your in this tread making comments) that at the angle, that track bar would have been for 8.5" of lift, that the heim would have to be WAY out to get the front end even close to center...

It does suck that RK didnt go out of thier way to replace a used part that was not used in its designed criteria. I bet if you called with a Nice attitude they would have though. Besides RK taking 15 days to build/ship a kit, they have always Shined for my customers and my self. Back 10-11 yrs ago it was a bit hard to deal with them. But 3 owners later and extream changes in all aspects of the company, has brought them to the top, of the Lift Companies.