Don't get me wrong - I go to Les Schwab every time I need tires. My first ever set of tires there, one fell off my truck on the way home. 17 with no money, busted studs, no jack tall enough, and no way to call anyone. Thank good samaritans for that save. Or my most recent purchase in November when they can't get a balance right on 3 seperate attempts. I take it to Tiny's in Sumner they fix it 1st try. There was one trip in the middle where I had Les Schwab tires on my Prelude. They have a free rotate/balance policy with their tires. I brought it in for a rotation/balance. It didn't happen after they told me it did. Or my personal favorite EVERY time I pick up a tire or set they obviously assume everyone is too lazy or trusts them as they ALWAYS have 10-20 more PSI than recommended. (Wears out the tires faster.) I figure one day they'll hook me up right. I'm counting on it. For one dumb reason or another I'll keep going back there.