Let's not start another +/- Rusty's thread. PLEASE
I have an RE lift but MANY Rusty's parts and doo-dads. (Tie Rod, engine mounts, bushings, yokes, air tube, etc...)
Service, shipping and response has always been TOP NOTCH. You call, and everyone I have talked to, including the man himself has alway been, polite, and helpful and concerned about my issue.
Bad and good service is a very subjective opinion. Depending on how "hard" you wheel, whether your junk is a DD or a Trailer Queen, how well anything holds up depends on how you drive on what terrain.
Under the right conditions, dosen't matter the brand, EVERYTHING BREAKS! :confused1