Here are some of the messages we've exchanged...
I wrote: Dear jerryandmyrtie,
What in the world are you guys thinking? You can't sell those crappy lift kits and get away with it! Those things turn perfectly good Jeeps into DEATH TRAPS!!! Your product has a great price, but it is unsafe and not right for you too keep selling them. I don't know how you guys make them, but change the blocks at least to solid aluminum or something. These are not safe blocks to support the weight of any vehicle, let alone a trail Jeep!
Jerry wrote: All of our lifts come with a 30 day no questions asked return policy. I believe this speaks for itself. I'm sorry you feel this way however there are approx 5,000 people that have purchased ours lifts VIA Ebay and another several hundred have been installed on new TJ's Via a local Jeep dealer and everyone seams happy.
Thanks again,
Jerry L. Hackney
I wrote: I don't care if the Pope himself bought your kit and put it in his big ugly hat! I can take a crap in a box and slap an excellent return policy on it and get away with it. Does it matter how many fools bought your junk? No. The point is, the product is unsafe and should be made better or not sold at all.
Jerry wrote: Good one Tommy boy. Anyway I do not see how anyone that has not purchased our product has the right to comment on it.
I wrote: Oh you've seen the movie, nice. Ever heard of being an informed buyer? I would never buy a hollow square aluminum block to put under my Jeep. It is very unsafe and the block should be solid or at least made of steel. Do you know how much the Jeeps weigh before you make your product? A few thousand pounds spread over two chincy little hollow blocks cannot be close to a good idea. What do you have against making the product safe? Do you really want to turn a profit that bad? You need to get off the soapbox and re-think your business ethics for a while. Maybe then you won't put others at risk just to make a buck.
Jerry wrote: Thank you for the comment, if you don't like it - don't buy it.......
I wrote: I'm sorry to hear you have that attitude about putting people's lives in danger with your product. How can you do that with a clear conscience? Why don't you beef up the blocks or something? It wouldn't cost any more and then you could sleep at night. There are alot of upset people who drive the vehicles your lifts are for who aren't going to sit around and wait for someone to get hurt. If you need help re-designing a better kit, please ask me. There are alot of people very angry about your product's quality. I would never buy your product and I tell the 100's of Jeep owners that I know not to buy them either.
This guy is in total denial of what he's really doing to his customers. If anyone ever gets a hold of his phone number, we could all call and act like we're interested and then flip out when we "find out" that it's him and his product we're calling about. This guy needs to suck up his pride and go jump off the pier for a swim in the real world.
