RWKHausSupply
NAXJA Forum User
- Location
- yorba linda, Cali
So, my co worker has a 2015 Jeep JK he bought about a year ago.
The pass side door lock lever no longer works. And, the rear glass defrost element feed wire where it attaches to the rear glass fell off.
He takes it to Don A Vee for warranty.
They tell him cause he tinted his windows, the "added resistance of the tint on the glass prevents the current to flow to the element and caused it to fall off". And the added thickness of the tint on the pass window, rubbed against the pass door lock rod in the door, and caused it to push it off the lever in the door.
Really... Of all the other things they could have used. Like its lifted with aftermarket shocks, causing a more rough ride and knocked both off. Or that with no rain the past year, it didnt lube the rod in the door. Or that because he has removed the hard top a few times that the window connector didnt like that, even though the disconnect is 3 ft away and not even close to the window.
What a joke..
If you ever need anything Jeep related, I suggest you look to another dealer. Don A Vee does not support the brand they sell any longer. They once was a dealer I recommended people to goto. But now, they prove that they will say and do anything they can to avoid warranty or customer service request...
The pass side door lock lever no longer works. And, the rear glass defrost element feed wire where it attaches to the rear glass fell off.
He takes it to Don A Vee for warranty.
They tell him cause he tinted his windows, the "added resistance of the tint on the glass prevents the current to flow to the element and caused it to fall off". And the added thickness of the tint on the pass window, rubbed against the pass door lock rod in the door, and caused it to push it off the lever in the door.
Really... Of all the other things they could have used. Like its lifted with aftermarket shocks, causing a more rough ride and knocked both off. Or that with no rain the past year, it didnt lube the rod in the door. Or that because he has removed the hard top a few times that the window connector didnt like that, even though the disconnect is 3 ft away and not even close to the window.
What a joke..
If you ever need anything Jeep related, I suggest you look to another dealer. Don A Vee does not support the brand they sell any longer. They once was a dealer I recommended people to goto. But now, they prove that they will say and do anything they can to avoid warranty or customer service request...
