The idea is to build a kit that is as one size fits all as possible. When you start getting into several different kits you run into a bunch of problems. First is that there's more stuff to design, stock and sell, which makes everything more expensive, but the biggest problem is that 80% of customers don't know what they need.
I know that sounds like a rude thing to say, but it's the truth. If you give people 3 different options 5 out of 10 will call you asking which one to buy, 2 will buy what they need, and 3 will buy blindly (usually just picking the cheapest option) and then get pissed off that they bought the wrong thing and blame you for it. I don't know about you, but I'm not happy with 3 out of 10 of my customers being unhappy, even if it's their own fault.
The idea here is to take the guess work out of the most common setup, and that's it. If you have something special going on we're happy to help, but it's just not economical to make a kit for every possible setup that someone might want, and it adds more confusion for customers.
I know that sounds like a rude thing to say, but it's the truth. If you give people 3 different options 5 out of 10 will call you asking which one to buy, 2 will buy what they need, and 3 will buy blindly (usually just picking the cheapest option) and then get pissed off that they bought the wrong thing and blame you for it. I don't know about you, but I'm not happy with 3 out of 10 of my customers being unhappy, even if it's their own fault.
The idea here is to take the guess work out of the most common setup, and that's it. If you have something special going on we're happy to help, but it's just not economical to make a kit for every possible setup that someone might want, and it adds more confusion for customers.