Guys:
I am about fed up with Advance since they grew so big. Back in my college days, i bought alot from them. They were cheap and had good quality parts (better then the autozoo)
Anyways, I have had my jeep since 96 and advance did not exist where I live now..
They look at my reciepts from 1996 like they are from Autozone, (even though they say advance) and it takes a battle to get them to honor the warranty. I often get "The part lasted 8 yrs what do you expect" The latest saga was my water pump bought in 2000. This was my 2nd water pump... The 1st one was in 96, 2nd in 2000 this in 2006. Anyways THey said you only get one lifetime replacement.
I have not seen this anywhere in their policies on webpage or in print. They also have had problems with their web page showing way differnt prices and not wanting to honor the prices
Anyone else had issues with them. The sad thing is autozoo is more customer friendly.
I now buy all my parts either from NAPA or OEM from chryslerpartsdirect.com often OE is cheaper suprisingly then napa but I have never gone wrong with their quality.
Here is my question on NAPA
In 2000 i had a napa alternator and belt purchased. They were great unitl i drove home from college and the alternator seperated.
This destroyed the serp. belt.
Napa gave me a new one of each.
6 yrs later, the belt has gone (squeels bad and just plane worn out)
So to the NAPA question:
I have the NAPA (Gates) belt, and the reciept showing the RETURN of the previous belt (the damaged one) where they credited me back
DO you think i will have isuses with them ??
I am about fed up with Advance since they grew so big. Back in my college days, i bought alot from them. They were cheap and had good quality parts (better then the autozoo)
Anyways, I have had my jeep since 96 and advance did not exist where I live now..
They look at my reciepts from 1996 like they are from Autozone, (even though they say advance) and it takes a battle to get them to honor the warranty. I often get "The part lasted 8 yrs what do you expect" The latest saga was my water pump bought in 2000. This was my 2nd water pump... The 1st one was in 96, 2nd in 2000 this in 2006. Anyways THey said you only get one lifetime replacement.
I have not seen this anywhere in their policies on webpage or in print. They also have had problems with their web page showing way differnt prices and not wanting to honor the prices
Anyone else had issues with them. The sad thing is autozoo is more customer friendly.
I now buy all my parts either from NAPA or OEM from chryslerpartsdirect.com often OE is cheaper suprisingly then napa but I have never gone wrong with their quality.
Here is my question on NAPA
In 2000 i had a napa alternator and belt purchased. They were great unitl i drove home from college and the alternator seperated.
This destroyed the serp. belt.
Napa gave me a new one of each.
6 yrs later, the belt has gone (squeels bad and just plane worn out)
So to the NAPA question:
I have the NAPA (Gates) belt, and the reciept showing the RETURN of the previous belt (the damaged one) where they credited me back
DO you think i will have isuses with them ??