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- MilkyWay Galaxy
I received two credit card bills from Citi (basically Citi bank) today that showed the balance due today! All my other bills in today's mail showed due dates around 12+ days from today.
So I called Citi to read them the riot act. You won't believe what I found out (OK maybe you will).
The supervisor I spoke with (one level beyond the first person to answer), after I got finished ranting and raving, and telling them what I would do if my bills showed up late, and already due or past due again, he tells me that he adjusted my due dates for future billing cycles. HUH? I asked for clarification.
He told me that since I typically pay my bill about 10-14 days before the due date (I usually prepay, and over pay with an automatic bank set up, so they can't screw me over with late charges), that the system (I got a good laugh out of that one), shortened my billing cycle due date automatically. (Yeah right, tell me another good one, make my day).
How nice, so if I decide to delay a payment one month by a few days while waiting for the actual bill, I now get screwed with late fees for paying too early in the past billing cycles, thank you very much.
Well I don't know what to believe, but I smell a rat. I suggest you watch your mail and due dates! The GAME is afoot it seems!
So I called Citi to read them the riot act. You won't believe what I found out (OK maybe you will).
The supervisor I spoke with (one level beyond the first person to answer), after I got finished ranting and raving, and telling them what I would do if my bills showed up late, and already due or past due again, he tells me that he adjusted my due dates for future billing cycles. HUH? I asked for clarification.
He told me that since I typically pay my bill about 10-14 days before the due date (I usually prepay, and over pay with an automatic bank set up, so they can't screw me over with late charges), that the system (I got a good laugh out of that one), shortened my billing cycle due date automatically. (Yeah right, tell me another good one, make my day).
How nice, so if I decide to delay a payment one month by a few days while waiting for the actual bill, I now get screwed with late fees for paying too early in the past billing cycles, thank you very much.
Well I don't know what to believe, but I smell a rat. I suggest you watch your mail and due dates! The GAME is afoot it seems!