JeepinCoastie
NAXJA Forum User
- Location
- jersey shore
Back in Dec I needed new motor mounts and I have herd nothing but great stuff about Brown Dog motor mounts ...
Got them and was more then impressed by them...
Like a normal guy I did not read the directions at install ... after a day or 2 I actually read through them and they state to be very careful not to over tighten the bolts ... so I went back and check and of course i did so i backed them off ...
we recently i noticed the drives side bushing was toast ... and I attributed it to my own stupidity ...
So today I ordered a new set of bushing ...
Well with in a half hour of ordering I get a call from them and he was curious as to why i ordered new bushings so quickly cuz he wants to stand by his product ...
After explaining what happening he then explained there was an issue with the drivers side motor mounts on XJs and he had since redesigned. He then proceeded to tell me to make sure everything is right he was going to cancel my order and send me a new motor mount on "warranty"
Not only did he go out of his way to find out what happened but made it right even after i said i believed it to be my own stupidity.
thats why I buy American Made
Got them and was more then impressed by them...
Like a normal guy I did not read the directions at install ... after a day or 2 I actually read through them and they state to be very careful not to over tighten the bolts ... so I went back and check and of course i did so i backed them off ...
we recently i noticed the drives side bushing was toast ... and I attributed it to my own stupidity ...
So today I ordered a new set of bushing ...
Well with in a half hour of ordering I get a call from them and he was curious as to why i ordered new bushings so quickly cuz he wants to stand by his product ...
After explaining what happening he then explained there was an issue with the drivers side motor mounts on XJs and he had since redesigned. He then proceeded to tell me to make sure everything is right he was going to cancel my order and send me a new motor mount on "warranty"
Not only did he go out of his way to find out what happened but made it right even after i said i believed it to be my own stupidity.
thats why I buy American Made