rhino
NAXJA Forum User
- Location
- Bangor, ME
Anyone had the same disappointing luck I have had with Rusty's customer service?
Their products have been great so far and I no complaints about the quality of his parts, but I have had real trouble lately with their customer service. I have been fighting for almost two months now trying to get a warranty return, credited item shipped to me. At this point Rusty has almost $150 of my "credited" money and I have nothing to show for it!!!! Rusty has just been giving me the cold shoulder...no callbacks...no details...just one excuse after another...
Just curious if anyone else has had issues similar to this with Rusty?
I am open for suggestions on who else to talk to down there...help....please....
Their products have been great so far and I no complaints about the quality of his parts, but I have had real trouble lately with their customer service. I have been fighting for almost two months now trying to get a warranty return, credited item shipped to me. At this point Rusty has almost $150 of my "credited" money and I have nothing to show for it!!!! Rusty has just been giving me the cold shoulder...no callbacks...no details...just one excuse after another...
Just curious if anyone else has had issues similar to this with Rusty?
I am open for suggestions on who else to talk to down there...help....please....