eeeeewwwww.... There needs to be a disclaimer on this thread..."not for those with weak stomaches".
Sorry that it happened, but 191K on any motor is still pretty damn good.....
While on the topic of 19K on an oil change, i'll never forget the day my mom got her Liberty. Me and her were standing outside waiting for them to finish cleaning it up for us and here comes a 2000 model Dakota (V6 if I remember correctly). Well they were quite busy in the shop at the moment, so they un hooked it off the tow truck outside and brought one of the service advisors out. The guy had it towed in because the engine quit running. The guy said "the oil light came on, and then it died." (turns out the oil pump quit working). I saw the advisor go to grab the dip stick and couldn't get it off with one hand. After using two hands he got it out and I remember him yelling "my god!", then he ran inside and got all the mechanics and brought everybody out, and while he was getting them I snuck over to have a look. They spun the filter off, and the oil was THICKER than TAR. I've never seen anything like it in my life.
The truck had 30K on it. Guy bought it brand new, and NEVER changed the oil. Needless to say the engine was toast