- Location
- Westminster, SoCal
So my sister's brother in law asked me to pickup a digital camera for his kid and take it with me when I fly to Europe in a week. I shopped around and found a really good price. I placed the order and even asked for upgraded shipping (5 days). All was good till 2 weeks later I remembered about it and realized that I still haven't received the camera. When I inquired with the shop, they told me that that particular "package" is on backorder for 3 months and my order was canceled (I failed to mention that the salesguy called me to verify shipping address 2 days after I placed the order). They very politely offered to upgrade me to a different package for about $90 more. This kind of pissed me off and I told them to take a hike.
So being back in square one I searched out prices and found another vendor who offered the camera with a $50 rebate (btw, it's minolta Z5). I called him, I asked if he has it in stock, whether the rebate applies: he told me that the rebate comes from manufacturer and he just charges me the prices of the camera (which is perfectly normal so far). Camera arrives about a week and a half later and as I'm trying to submit the rebate it turns out that the rebate for calls for a filled out warranty card which seems to be missing. So I call Minolta and they tell me that I need the card and they direct me to the shop. I call the shop and I explain it and they said that the camera has the warranty preregistered ( ) and the card is not included. Also he tells me that they are not an authorized minolta vendor and they cannot offer rebates. Now I'm really confused. Luckily all my calls at work are recorded so I offer to email him a recording of the original conversation I must say that his voice lost a bit of an edge when I explained to him that I have a recording.
Another interesting thing that I just spotted was that they charged me $10 more then I was supposed to pay (I have the sales guy giving me the grand total with shipping recorded as well). Somewhat I have a feeling AMEX will be getting that back to me as the shop seems a weeee bit fishy. Anyways I hate shit like that.
So being back in square one I searched out prices and found another vendor who offered the camera with a $50 rebate (btw, it's minolta Z5). I called him, I asked if he has it in stock, whether the rebate applies: he told me that the rebate comes from manufacturer and he just charges me the prices of the camera (which is perfectly normal so far). Camera arrives about a week and a half later and as I'm trying to submit the rebate it turns out that the rebate for calls for a filled out warranty card which seems to be missing. So I call Minolta and they tell me that I need the card and they direct me to the shop. I call the shop and I explain it and they said that the camera has the warranty preregistered ( ) and the card is not included. Also he tells me that they are not an authorized minolta vendor and they cannot offer rebates. Now I'm really confused. Luckily all my calls at work are recorded so I offer to email him a recording of the original conversation I must say that his voice lost a bit of an edge when I explained to him that I have a recording.
Another interesting thing that I just spotted was that they charged me $10 more then I was supposed to pay (I have the sales guy giving me the grand total with shipping recorded as well). Somewhat I have a feeling AMEX will be getting that back to me as the shop seems a weeee bit fishy. Anyways I hate shit like that.