I am glad to hear this went from no bueno to somewhat better. I am going to be having a staff meeting later today actually, so this was the perfect time for me to come upon this thread.
I want to apologize if anyone here made you feel badly. I believe (only speculation) they were trying in a twisted sort of way to advise you on the axle. The method used is not appropriate and I will address this with all members of the staff.
I am no longer on the forums daily. With the departure of PBB, I have begun not spending a lot of time on the forums. As far as other vendors go, I don't know anything about any of them; therefore I have nothing to say either way, but we will certainly do our best to help you out.
I encourage all of you to shoot me an email or call me if there is a problem. I have been in and out lately due to another surgery. For those of you keeping track it is number 6 and I am going in for another next week.
When I am out of the office my mobile phone is typically on and with me. I try to answer at the time of a call, but can't always when I am driving or if I am in surgery obviously. LOL!
Regardless, any issue...please call or email ANYTIME! Believe me it works! I tried this method the other day at Walgreens...had a problem, asked, was told no, asked for a manager...problem fixed. I
try to be the same way with folks.
Anthony, I am glad to hear Allen was able to get you the answer you needed, I believe you and I spoke of this on FB also. Please let me know if there is anything further you need.
If you wish to call me on my mobile...please visit
http://www.ballisticdave.blogspot.com for a link that will connect you to my mobile phone anytime, day or night.