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Not serviceable like a standard Warn, just a cheapie 'entry level' side-project winch. Our Warn rep flat-out admitted they're not very good. Save $150 more and get a good one, man.
BTW, Milemarker stands behind their winches, so even though you have a China flavor winch, they won't leave you hanging, good customer service. The E8000 I have is a good winch, it's just painfully slow.
I've got one. needed one before a trip and I found it to be the best value in my price range at the time.
some of the pros -series wound motor (bosh) - parts availibe from any warn dealer -roller fair lead
I've had my truck stuck in a bog up to the door handles and it pulled me out over 50' with out resetting the line. mind you I had a deep cylce and after that I now have 2!