Forgotten password reset not working

Haven't been able to get into the site for days. Tried filling out the contact question form but no answer. Created this temporary account to get in and ask for help. Site will not take my password, when I try to reset it under "forgotten" I get the first email with a link to reset. It takes me to the site where it says I will get an email with a new password. I never get that second email.

Please if an administrator can respond I can PM my account info for the problem account.

You sent me a PM an hour ago, I will look into it soon sorry I'm out with my family and cannot get to it immediately thank you.

mac 'just a few' gyvr

sorry macgyvr, I thought you were offline and didn't get it. Thanks for looking into it ;-)