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  #1  
Old November 27th, 2012, 09:25
muleybowhunter muleybowhunter is offline
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Alignment issues

So after I install the RE super flex kit on my xj I took it to a local shop to get an alignment done, should have done it myself , I know that now.

The first time they adjusted the toe only even though he said that he would adjust caster and it was about 2 degrees under on both sides. So I took it back the next day and they worked on it again but adjusted the left lca all the way forward and the right lca almost all the back to the point that the wheelbase was almost 1 inch shorter on the right and it drove poorly. They also did not use shims behind the control arms and claim that they have never seen a jeep that requires shims.

How does all this sound to you? Like a shop that doesn't know anything or am I being too picky? I have since adjusted it myself and it is driving good, but how far should I go to get the money back I paid them?

Thanks all,

Daniel
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  #2  
Old November 27th, 2012, 10:31
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GordoSmasho GordoSmasho is offline
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Like a shop that doesn't know anything about jeeps. Get your money back
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  #3  
Old November 27th, 2012, 11:40
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ChiXJeff ChiXJeff is offline
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Re: Alignment issues

Yup. It sounds more like they just don't know what they're doing, and I'm not sure it's limited to XJs.
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Old November 27th, 2012, 13:07
VAhasnoWAVES VAhasnoWAVES is offline
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Re: Alignment issues

I'd get my money back. They should be able to show you what they did in a print out, your before and after numbers, and not just tell you.
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  #5  
Old November 27th, 2012, 13:12
muleybowhunter muleybowhunter is offline
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Part of the problem is they say they did nothing wrong and won't even respond to my attempts to contact them. Only thing I have left to do is dispute the charge with my bank and hope it goes my way.

I do have the printout from the first day and it shows that it was sent home with it out of alignment. But yet I was charged full price, was not given the printout till after I paid so I didn't notice that it wasn't correct right away.
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Old November 27th, 2012, 15:07
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GordoSmasho GordoSmasho is offline
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You can take that to the bank. Mention a lawyer to the manager. You'll get your money back.
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Old November 27th, 2012, 16:07
VAhasnoWAVES VAhasnoWAVES is offline
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Re: Alignment issues

im usually not one for hassling workers... but if you cant contact them, and the money is worth the drive to you, go back and talk to 'em. if they refuse then, raise hell.
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