- Location
- In a strange land
Within the last month I had two separate orders cancelled from two separate vendors because they did not have in stock that which they showed as having in stock.
Morris 4x4 did not have the Borla header they claimed to have.
Rock Auto did not have either of the two Walker catalytic converters they claimed to have.
I am not buying the idea that it is related to Covid. If Covid has taught us anything it is that computers work while lazy humans don't.
I don't know if it is their own ERP (Enterprise Resource Planning) shortcomings or that they don't actually maintain their own inventory and are depending on someone else's ERP. And if depending on someone else's ERP are not bothering to do a reality check more than once a year.
Regardless of the reason, they need to figure out how to fix it because Amazon sure seems to have this figured out and is going to eat everyone else's lunch. And I am no fan of Amazon. I much prefer a marketplace with lots of competitors. One giant tends to turn into a monopoly.
So Morris 4x4 and Rock Auto, get your act together. And if you don't stock it be clear about that.
Morris 4x4 did not have the Borla header they claimed to have.
Rock Auto did not have either of the two Walker catalytic converters they claimed to have.
I am not buying the idea that it is related to Covid. If Covid has taught us anything it is that computers work while lazy humans don't.
I don't know if it is their own ERP (Enterprise Resource Planning) shortcomings or that they don't actually maintain their own inventory and are depending on someone else's ERP. And if depending on someone else's ERP are not bothering to do a reality check more than once a year.
Regardless of the reason, they need to figure out how to fix it because Amazon sure seems to have this figured out and is going to eat everyone else's lunch. And I am no fan of Amazon. I much prefer a marketplace with lots of competitors. One giant tends to turn into a monopoly.
So Morris 4x4 and Rock Auto, get your act together. And if you don't stock it be clear about that.