Darky
NAXJA Forum User
- Location
- 29 Palms, CA
Here's the story. Bought a house last year, bought the home warranty to go with it. It covers our swamp cooler. The swamp cooler has leaked almost as long as we've lived here. At one point last year it stopped, probably just clogged the hole with sediment for a couple months. We finally called the home warranty people and they sent a guy out. He checks it out, tells me, it's shot. Leaky tub, no fixing it. He wrote it up as such. "Water tub rusted through, recommend replacement" is what was on the form. The warranty people call us back and tell us it needs electrical work, new mounting brackets, and disposal of the old unit, along with replacement of the entire unit. Right now, it gets power, the electric works. There's no problem there that I know of or was told of. The current brackets are holding the current unit up, and we have a dump card and can dispose of the unit ourselves. None of that beyond replacement of the old unit is covered by the warranty apparently. We were quote $300 out of pocket. Disposing of it with our dump card took off $70, so now $230.
Those of you acquainted with the heating and cooling business, does this make sense? I need to talk to the warranty company and find out where all this extra came from and also if they can just cash us out for the replacement cost so we can do the work ourselves.
Those of you acquainted with the heating and cooling business, does this make sense? I need to talk to the warranty company and find out where all this extra came from and also if they can just cash us out for the replacement cost so we can do the work ourselves.