new cage........PROBLEMS!!!

Smittty9785 · Jan 22, 2008

I ordered one from D and C extreme about a month ago. They cashed my check on the 27th of December. I e-mailed them a couple days later and they said they would be sending it the following monday or tuesday which was the 31st or the 1st. I have then since e-mailed again a couple more times asking if they would give me a tracking number. It has been about 2 weeks now and i havent seen the cage or heard anything about it. Yesterday i was searching their site and it said "all cage kits now ship in 2 weeks or shipping is free".... So that kind of made me glad thinking i will be getting my shipping money back. STILL HAVENT HEARD A THING FROM THEM.... anyone else have awesome luck with these folks at D&C? thanks -Matt

sjd78 · Jan 22, 2008

I would try calling them. You should hold them to the free shipping as well!

Lowrange2 · Jan 22, 2008

Have you called them?

Beat me to it...

Smittty9785 · Jan 22, 2008

i called them and there was no answer. I left a message with my cell number loud and clear, thinking i would get a call back today.. OH and ya, im definately holding them against the free shipping. $150 extra bucks would be great for the 44 i need to get in the front of this thing too..

jakec · Jan 22, 2008

Ummm...this would be off topic, not mod tech.

Smittty9785 · Jan 22, 2008

yea i ment can this be moved?

HaleYes · Jan 22, 2008

Common problem with D&C. Search around, you are not the only one that's had this issue. You'll get your cage, just not in a timely manner. At least that seems to be the general outcome of most.

Hale

Smittty9785 · Jan 22, 2008

Haleyes said:
Common problem with D&C. Search around, you are not the only one that's had this issue. You'll get your cage, just not in a timely manner. At least that seems to be the general outcome of most.

Hale

thanks for a somewhat legit answer. I can see it could have maybe been lost dues to it being shipped right around the new year but i would just like them to acknowledge me.

Kejtar · Jan 22, 2008

Smittty9785 said:
i called them and there was no answer. I left a message with my cell number loud and clear, thinking i would get a call back today.. OH and ya, im definately holding them against the free shipping. $150 extra bucks would be great for the 44 i need to get in the front of this thing too..

well... you do know that today is a holiday, right?

Boatwrench · Jan 22, 2008

Kejtar said:
well... you do know that today is a holiday, right?

Not for UPS

Kejtar · Jan 22, 2008

Boatwrench said:
Not for UPS

i called them and there was no answer. I left a message with my cell number loud and clear, thinking i would get a call back today..

I wasn't referring to UPS

mattyj · Jan 22, 2008

Ordering items over the holiday period is always bad news for on time deliveries..... dont sweat it.

Smittty9785 · Jan 23, 2008

mattyj said:
Ordering items over the holiday period is always bad news for on time deliveries..... dont sweat it.

i can understand that, but what i dont understand is how you lose a bunch of prebent tubes. if thats what happen. But since it is late does that still i mean i get my shipping refund because its been a month and not 2 weeks like they say on their website?

Mosephus · Jan 23, 2008

Thats something you'll have to work out with D&C, did they give you any tpe of lead time when you ordered it?

new cage........PROBLEMS!!!

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