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heater a/c

You have a vacuum leak. There are a zillion posts already on this/ Try the search feature.
 
The damper doors are operated by a vacuum valve. A tiny vacuum leak in the vacuum line near the firewall and AC/Heat hoses is the common location of failure, but a larger vacuum leak under the hood anywhere, or a bad diaphragm in the valve can also cause it. More detail in old threads here, try searching "vacuum leak blower", or "vacuum leak defrost" for starters
 
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