I had a 2" lift and RC 9000 shocks and the first time out one of the front shocks blew. I was just installing my 4" lift last night and noticed I could push the driver side up with a finger and it makes noise. while the passanger takes everything you have to compress. I called them and they send a picture of it and they would send another. Has anyone else had a simlar experinece with RC shocks? This was driving through sand and mud basically, no climbing or flexing.
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Blown Rough country shock first time on trail
- Thread starter FleXJ96
- Start date
WB9YZU
NAXJA Forum User
- Location
- Madison, WI
I see you didn't mention jumping 
Sounds like a simple failure and the Manufacture is standing by the product.
Shyt happens to new products occasionally. That's why they have warranties
Sounds like a simple failure and the Manufacture is standing by the product.
Shyt happens to new products occasionally. That's why they have warranties
Vanimal
NAXJA Forum User
- Location
- escondido, ca
exactly what wb9yzu said. and this thread was kind of in poor taste if they are completely taking care of it.
xcm
NAXJA Forum User
- Location
- Southern Oregon
Couldnt dissagree more vanimal, rough country are big boys, and they can handle a thread.
They package garbage shocks with their lift kits, because most budget minded xj owners dont care about shocks. My first kit was a rc 3", and i completely destroyed my front shock bushings within hours of hitting JV... this was 5 years ago.
This is not the end of the world.
They package garbage shocks with their lift kits, because most budget minded xj owners dont care about shocks. My first kit was a rc 3", and i completely destroyed my front shock bushings within hours of hitting JV... this was 5 years ago.
This is not the end of the world.
bert01xj
NAXJA Forum User
- Location
- souderton,pa
i have had no problems with there shocks. did you bottom out the shock?
CaliXJ
NAXJA Forum User
- Location
- Oceanside, CA
One thing RC will do is stand behind there products and even the wearable items to a certain extent. I had the 2.0's and distroid the seal in on first time out. They gladly sent me a replacement. As well as a lot of there other parts i went through. Eventually i got to the point of hating having to replace replace replace and swaped out RC for quality parts.
:banghead:I wish i would have done it right from the start. Would have saved me a ton of time and $. I know there are some that have had good luck with them and others that haven't. Just food for thought. :wave:
:banghead:I wish i would have done it right from the start. Would have saved me a ton of time and $. I know there are some that have had good luck with them and others that haven't. Just food for thought. :wave:
scottmcneal
NAXJA Forum User
- Location
- not here
Glad they took care of you.I have beat the crap out of my RC lift and it is still going(4 YRS). Now go thru the jeep and tighten all nuts and bolts again before you go out in it. I go thru mine every other run now.
Just in case
Just in case
DanMan2k06
NAXJA Forum User
- Location
- Damascus, MD
I feel sometimes people get upset when someone posts a review about a product defect, when the company has a great track record of outstanding customer service.
Sure, I love being treated properly as much as the next guy. And great customer service is one thing I never take for granted. That said, no amount of customer service or treatment will ever make an exceptional part.
This guys bought a part, and it broke the first time he used it. That SUCKS. Sure, the company fixed it and came through on their side, but regardless it still makes the product looks bad. Just like my treadwrights last month. People try and hide a mediocre product behind a good company.
Sure, I love being treated properly as much as the next guy. And great customer service is one thing I never take for granted. That said, no amount of customer service or treatment will ever make an exceptional part.
This guys bought a part, and it broke the first time he used it. That SUCKS. Sure, the company fixed it and came through on their side, but regardless it still makes the product looks bad. Just like my treadwrights last month. People try and hide a mediocre product behind a good company.
scottmcneal
NAXJA Forum User
- Location
- not here
Glad to hear you got it fixed. Sometimes things get by and hit the streets.I havent blown a shock yet and i use mine as limit straps.LOL