KCsurfer420
NAXJA Forum User
- Location
- EL Paso TX
Well First thanks for reading my rant but i feel this needs to be said to help other people stay away from rock krawler....
Now I know some of you will probably bash this tread but thats fine with me and i am in no way trying to be rude or blast a company, and for all I know the products that you guys have may be better quality but rock krawler almost killed me.....
So I have an 88 jeep comanche, heres the buld tread on Comanche club if you care to look...
http://www.comancheclub.com/forums/viewtopic.php?f=7&t=24845
But so yesterday i was driving down I-10 and all of a suden i heard a loud snap and then all hell broke loose, i shot off over in to the fast land almost coliding with a semi and then over to the emergancy lane in a super wild fit of deth wobble. Now every thing on my jeep is brand new and maticusly mantained. Two days ago I got under the jeep and greased every thing and tightended every thing back down in anticipation for a trip to bridgeport ca that im about to take.......
After leaving skidmarks in my seat i got out of the truck to see what had broken sending me in to the worst and i mean worst deth wobble ive ever experianced.... Well as soon as i looked at the front end it came aparent what had failed. the only part that i have on my truck made by rock krawler is there bomb proof track bar, well aparently its not verry bomb proof. Now what happened is the threads in side the track bar and the treads on the shank of the hime joint failed and riped completly out of the track bar..... now I know what your thinkin, the jam nut wasent tight.... well your wrong I have personaly tightened the jam nut down on three seprate ocasions since the 4 months i have had the jeep done. including two days ago..... so after geting the jeep home i decided that i would give rock krawler a call and see if i couldent get it waranteed. After geting on the phone with a tech at rock krawler it became aparent to me that they have the rudest and most unprofessional tech staff ive ever incountered. I explained to the tech what happened and the reply i got was "well its not our fault that you dident tighten down the jam nut".... as you can probably imagine that realy offended me as i buld rock crawlers im no dumb a$$, I curently own 6 jeeps and saying that i dident tighten down the jam nut after i explaned that the jeep has been mticulously matained and I PERSONALY MADE SURE that the jam nut was tight 3 times in the last 4 months..... :firedevil Realy now what kind of busness are they trying to run?
Say what you want but Im just trying to help other people keep on living and trying to help other fourm members stay away from there $hittY customer service.......
so long story short I am fex exing them back there crap that they call bomb proof and chalking it up as a learning experiance, and buying some one elses track bar......
any sugestions?
Now I know some of you will probably bash this tread but thats fine with me and i am in no way trying to be rude or blast a company, and for all I know the products that you guys have may be better quality but rock krawler almost killed me.....
So I have an 88 jeep comanche, heres the buld tread on Comanche club if you care to look...
http://www.comancheclub.com/forums/viewtopic.php?f=7&t=24845
But so yesterday i was driving down I-10 and all of a suden i heard a loud snap and then all hell broke loose, i shot off over in to the fast land almost coliding with a semi and then over to the emergancy lane in a super wild fit of deth wobble. Now every thing on my jeep is brand new and maticusly mantained. Two days ago I got under the jeep and greased every thing and tightended every thing back down in anticipation for a trip to bridgeport ca that im about to take.......
After leaving skidmarks in my seat i got out of the truck to see what had broken sending me in to the worst and i mean worst deth wobble ive ever experianced.... Well as soon as i looked at the front end it came aparent what had failed. the only part that i have on my truck made by rock krawler is there bomb proof track bar, well aparently its not verry bomb proof. Now what happened is the threads in side the track bar and the treads on the shank of the hime joint failed and riped completly out of the track bar..... now I know what your thinkin, the jam nut wasent tight.... well your wrong I have personaly tightened the jam nut down on three seprate ocasions since the 4 months i have had the jeep done. including two days ago..... so after geting the jeep home i decided that i would give rock krawler a call and see if i couldent get it waranteed. After geting on the phone with a tech at rock krawler it became aparent to me that they have the rudest and most unprofessional tech staff ive ever incountered. I explained to the tech what happened and the reply i got was "well its not our fault that you dident tighten down the jam nut".... as you can probably imagine that realy offended me as i buld rock crawlers im no dumb a$$, I curently own 6 jeeps and saying that i dident tighten down the jam nut after i explaned that the jeep has been mticulously matained and I PERSONALY MADE SURE that the jam nut was tight 3 times in the last 4 months..... :firedevil Realy now what kind of busness are they trying to run?
Say what you want but Im just trying to help other people keep on living and trying to help other fourm members stay away from there $hittY customer service.......
so long story short I am fex exing them back there crap that they call bomb proof and chalking it up as a learning experiance, and buying some one elses track bar......
any sugestions?