Try this--pull the linkage rod out of the shift tab on the transfer case, then manually shift it into the different ranges, I've had to do that before.
You list a SYE in your signature so I am going to A**ume no transfer case drop.
I'm embarrassed to write this update, but I will in hopes it helps somebody with a similar problem. I'll try to keep it brief.
First of all,
thanks for the reply. You are exactly correct with your answer and yes, I installed an SYE and have no TC drop, but I do have LCA brackets that actually drop the TC a bit.
During SYE install back in January, I got tired, pissed, and weary after the 10+ hour job. Hooking up the TC linkage was one of the last things to do and I rushed the job. What I failed to notice (until yesterday) was that I did not properly seat the linkage arm (with rectangular hole) on the TC shift bolt (with rectangular base). In other words, I tightened the nut on the shift arm and it was not fully seated. This misalignment resulted in the shift lever not able to fully deflect the shift arm and move the shift bolt on the TC into each position. I was lucky to have had 4-hi.
Anyway, the first time I wheeled after SYE installation I could not engaged 4-lo. I then tried to adjust the linkage as per your directions. After failing to adjust the linkage arm via trunnion bolt, I begain troubleshooting the problem. That is when I ultimately discovered my earlier error (bolt not seated).
I removed the shift arm at the TC shift bolt and manually moved the TC into each position with a wrench. Satisfied with the operation, I re-installed everything (correctly this time) and whammo, I got 4-lo. The long, cold January day, compounded by limited visibility and lack of any real mechanical ability (ha ha), doomed me.
I get to test my Jeep on the Rubicon this weekend, so hopefully I did not break anything else.