Why Jiffy Lube will never have my business again...

[Vox Fatalis]

I recently went to Jiffy Lube with my CRD to get an oil changed. They ended up pulling an oil breather line while working on it, and decided to charge me an additional $20 AFTER the oil change was done.

I had filed a complaint about this at their customer care site and the manager called me back a couple days later to apologize. He said he was mailing me a coupon for a free oil change for my troubles.

That was over two weeks ago. Something tells me that I'm never seeing that coupon...

Then to top it off, I see that five out of nine Jiffy Lubes ripped off a channel 4 news team (http://www.youtube.com/watch?v=wiCAJ8ULnaI) that was investigating them in the LA area...

Yep, I'm never doing business with Jiffy Lube again...

[5-90]

I have never used a "Monkey Lube" (by whatever name...) and I don't plan to.

Half of 'em don't speak English, and I don't think the other half have finished high school. Nope, I don't trust 'em, and I wonder why people do...

5-90

[Vox Fatalis]

I'd say I've learned my lesson.. :-)

[PETEY]

Yes, rebuilt engine on the xj, going in for the 500 mile oil change. They told me that I needed a new fuel filter. (I had just put in a new one the day before.) I asked the kid how he could tell that I need a new one. He said it looks really old and dirty. Bah !!

I usually do my own, but for 20 bucks you get all the grease zerks loobed and the whole thing gets vacuumed.

I had a friend at work tell tell me that he was lucky he took his car in for an oil change. When I asked him why, he said they found "all kinds of problems". He paid over $400.00 for a break job and vaious other "problems" they "found". He was telling how very lucky he was he took it in. He didn't understand why I was laughing so hard. I asked him if they changed his blinker fluid for him too. (My friend is NOT very mechanicly inclined.)

[johnlv6]

I don't think i've been ripped off by one of those quick lubes. I'm too lazy to change my oil...it's literally not worth my time and effort when i can have someone do it for me for $30 or less. I stand right there to make sure they change the filter too. I've done the job myself so i know what's involved...the only way you'll get ripped off by one of those places is if you by into their preventative maintence scams or you don't know what they're talking about and go along with it.

The fawking VW dealer (had an 03 Jetta) was bad about charging for the oil filter (oil/filter chage) and not actually changing it. I guess they figured WTF is going to check and see if a cartridge filter was changed? I did the next oil change myself...it was pretty obvious it had been in there for a while.

[goodburbon]

Once before a big road trip, when I had the old volvo I had my wife bring it to wal-mart to do an oil change. I don't remember why I didn't do it myself, but 3500 miles later, since it was so easy and cheap to have it done, I took it to a local lube it place. The place refused to touch it, apparently the plug head was FUBAR. Took me 2 hours to get it off at the house:gonnablow . I think I had them do it because that car was so low to the ground it was just a royal PIA to do. That will never happen again.

Wal-mart also locked the keys in the car. I still can't figure out how, it will not let you lock the doors manually when the doors are opened, and they unlocked when you opened them from the inside:dunno:

[johnlv6]

Once before a big road trip, when I had the old volvo I had my wife bring it to wal-mart to do an oil change. I don't remember why I didn't do it myself, but 3500 miles later, since it was so easy and cheap to have it done, I took it to a local lube it place. The place refused to touch it, apparently the plug head was FUBAR. Took me 2 hours to get it off at the house:gonnablow . I think I had them do it because that car was so low to the ground it was just a royal PIA to do. That will never happen again.

Wal-mart also locked the keys in the car. I still can't figure out how, it will not let you lock the doors manually when the doors are opened, and they unlocked when you opened them from the inside:dunno:

Funny you mentioned a Volvo. My neighbor years ago had a Volvo 850 they decided to take to Jiffy Lube. The technician removed the old oil but didn't bother to put in any new oil!!! The lady drove about 60 miles before the engine completely seized up. Jiffy Lube wound up footing the bill for a new engine.

[Smittty9785]

Well I hate to Mention it but i USED to work at jiffy lube. i was an employee there for about 2 years almost. and yea they pretty much like to XXXX over everyone. ever their employees. just though i might like to add this.

[Vox Fatalis]

Well I hate to Mention it but i USED to work at jiffy lube. i was an employee there for about 2 years almost. and yea they pretty much like to XXXX over everyone. ever their employees. just though i might like to add this.


Heh... I feel validate now... it was a hunch, ya know... now it's confirmed. LOL

[TORX]

I think one of the most hilarious things ive read about the quick change places was about the free chassis lube. They took there rig in for the oil change and a couple days later the owner crawled under the rig to do some work when he noticed the brake bleeders had grease on them. :yelclap: I would trust the dealer over a quickie lube anyday.

TORX

[UNCC_99XJ]

I will never trust them to do any work on mine. The way I see it is I can pay $30 and have them do it, and run the risk of it not being done right, such as not changing the filter, not putting the correct ammount of oil back in, etc. Or I can pay $30 and do it myself, know the job is done right, AND have top quality mobil 1 synthetic in it, for the same price as a quicky place.

I've also had the Jeep dealer not fill up the KJ with enough oil on several occasions. Only went there cause we had, and still do, a bunch of free oil change coupons that we got when we bought it in 03. Needless to say i've started changin the oil on the KJ too...same deal, mobil 1 synthetic and napa gold filter for about $25-$30. Both jobs take roughly 20-30 minutes depending on how slow I move and if I run into any problems.

On another note, I didn't know jiffly lube would do work on a diesel...i've always heard they frown on those kinda jobs. And I definately wouldn't have taken a CRD there...way to new of an engine for them to eff up on. Chances are thats like the 2nd or 3rd one they've ever worked on.

[MrShaft696]

i always change my own oil, but i did let them change the fluid in my transfer case because i was in a hurry onece and i stood by the garage door and watched, told them not to touch anything, no washing windows or touching my fluids or popping my hood.

[POSXJGuy]

i once went to j-lube and had them do an oil change, a mile after driving away i saw smoke out the back and smelled oil while going down the highway. i pulled over and saw that the filter seal was popping out of the side of the new filter, they forgot to remove the old one when it stuck onto the adapter. i removed the hot filter with oil all over my arms, screwed just the new filter and one filter seal on the adapter and drove back to j-lube. the engine was just starting to squeak at this point. the checked and confirmed the leak, filled it up and said goodbye. i told them if anythine was wrong with the motor i was coming back and i made sure i got a written statement about what happened from the manager.

they said "should be ok now..." whatever, they dont know shit.

2 years later, do all my own oil changes since then. no problems with the 1-6 motor even though it got pretty damn close to its death that day.

i hate jiffy lube.

[muduck18]

I will never trust them to do any work on mine. The way I see it is I can pay $30 and have them do it, and run the risk of it not being done right, such as not changing the filter, not putting the correct ammount of oil back in, etc. Or I can pay $30 and do it myself, know the job is done right, AND have top quality mobil 1 synthetic in it, for the same price as a quicky place.



I have never had anyone work on my jeep since two weeks after I got it.
The only reason I had some one work on it then was the output shaft housing was cracked when I bought it so I had a mechanic change it so I would have a reciept for warrenty who Effed me anyway.

I cry every year when I have to drop it off for inspection.:rattle:

[GhostDakota]

I worked for a similar place, Avellino's Tires Plus... it was bad. We tried to get as much money out of everyone as possible. We DID do our work the best we could though. It wasn't like we were purposely effing up. One of the techs did forget to tighten the lug nuts on one of our customers cars... we get a car from him 2 mins after he left saying his wheel fell off.... I had to drive that tech down to the customer with a jack stand, lug wrench, etc., and put the wheel back on. Unfortunately, we later found out that that guy works for a local news station. I quit a few days later and everyone I think got fired a month or two later.

[Osprey413]

I won't let anyone touch my Jeep except for a few select people. Myself, my best friend (who is a mechanic), my dad, and my dad's mechanic who has worked on our cars for 10 years now.

Unless there is a serious problem that I can't figure out on my own, I am the only one that does any work on my Jeep.

[flexjay87]

heck my wife just bought an '05 chevy impala from the local dealership. it had some miles on it so they changed the oil as a courtesy. so a couple days later i'm reading the manual(she sure as heck won't) anyhow being a little anal about oil in all my rigs i check it and its overfilled. one of the most important things the manual says is"don't overfill the engine oil, could cause damage" now i don't claim to know as much as a technician, but i thought it was interesting. i haven't had anyone change my oil in probably 25 years for the very reasons mentioned here . goes to show we're all human and mistakes can be made. outright rip offs are another story though.

[Bradlybob]

A friend of my wife had here oil changed at JL and then I looking at something a few days later and noticed the front skid plate on her 4-runner was missing. She called the JL and after being told they didn't take it off they found it down stairs. Seems the tech figured she didn't need it. That's why I do my own.

[1985xjlaredo]

JL is a fing ripoff, I have heard stories of them putting old strained oil back into peoples cars. My friend said that there training does everything but straightout tell you to rip people off. NEVER HAVE THEM TOUCH YOUR CAR!!!!!!!!!!!!

[XJ Beater]

i worked at a jerk you off lube, and its true, they stroke you for everything they can, even the employees get XXXXed over, i got fired along with 2 other guys because we"didnt fit the jiffy lube image"(we were shall you say outcasts, i looked like a headbanger, one guy was an eminem wanna be and the other kid couldnt stop swearing, that was after the new manager took over, i found out 2 weeks later he fired everyone there and hired all his own guys, said we were all losers and the old manager"corrupted us into not getting enough money in from customers", aka we refused to XXXX people over hardcore, and the new guy was ass reaming everyone, screw them, i snagged like a zillion free coupons from there and passed em out for halloween one year to all the parents, can only imagine the look on his face when 400 people showed up for their free oil change....

[steel58ers]

i worked at a jerk you off lube, and its true, they stroke you for everything they can, even the employees get XXXXed over, i got fired along with 2 other guys because we"didnt fit the jiffy lube image"(we were shall you say outcasts, i looked like a headbanger, one guy was an eminem wanna be and the other kid couldnt stop swearing, that was after the new manager took over, i found out 2 weeks later he fired everyone there and hired all his own guys, said we were all losers and the old manager"corrupted us into not getting enough money in from customers", aka we refused to XXXX people over hardcore, and the new guy was ass reaming everyone, screw them, i snagged like a zillion free coupons from there and passed em out for halloween one year to all the parents, can only imagine the look on his face when 400 people showed up for their free oil change....

Thats classic.. Im sure he was pissed. he got what he deserved..

[dyna]

Cost a coworker a new engine in his car after the drain plug fell out about 25 miles after spiffylube serviced it.

[mrrbby]

I love how Jiffy Lube will try to sell you stuff you don't need. A "technician" there tried to sell me a new air filter for my truck. He pulled my clean filter out, showed it to me, trying to say it was bad...:bs: I had replaced it the day before. Last time I went there.

I don't change my own oil (except the trail rig), but Jiffy Lube doesn't touch it. The outfit that does mine has a good rep, and hasn't screwed me over in any way in the several years that I've been using them. They don't try to sell my wife stuff we don't need if she brings the vehicle in. Finding people you can trust is getting harder though...

[RichP]

Almost all the chain stores have this business model, pay the employees crap and maximize the profits shorting customers if possible. When I was in field service I sometimes had to have an oil change done on the road, I always looked for one of the sunoco lube places, they are mostly privately owned. I also would not go in the waiting room either, I'd be right there, watching.
I had no intentions of having windshield washer fluid added to my overflow or coolant added to my windshield washer bottle.
We as a family have been changing our own oil on all our cars for over 25 years, now my kids do it on their jeeps, daughter and son.

[XJ_Vikings]

wow great and enlightening video

[Ben H]

My sister just lost her 2002 camry because wal-mart did not tighten the oil filter down. She is trying to get them to pay up but it will be hard for her to prove.

[WVXJ]

YES, jiffy lube is a rip off! They should actually be cited by the better business bureau IMO. But quick lubes aren't the only ones hiring flunkies and calling them mechanics...................My wife has a 2004 Kia Sorento. We have two young girls, one 4 and one 6wks old. For two years i had been taking child seats in and out of the Kia and securing them. Anywho, she took it in for the 30k service and told them the rear seatbelt was no longer ratcheting to hold the child seat. The guy proceeded to tell her that their seatbelts didn't have the ratchet mechanism and that we needed a small clip to hold the seats in. She argued w/ the Head of the Parts Dept. for a while and came home crying. On the way home, my daughters seat was flopping all over the back seat. Extremely pissed off, i got in the Kia, went to Bortz Kia of Morgantown, WV, pulled out the owners manual and proceeded to school the Parts Dept Manager (who was at least 40-50 yrs old) on how their seatbelts worked. The jackass didn't know squat about the cars he was in charge of selling/fixing! BTW, now the engine knocks on start up, tranny shifts weird, and the mech who changed the seatbelt mechanism left me a socket in the back of the car. Morons! I'll definitely hold them to the 10yr/100k warranty though!
Needless to say, i don't trust anyone, with anything, period.

[bjoehandley]

This sounds a little too common, I've known people who've been underfilled, unfilled, had their drain plugs and pans stripped, etc by these fast oul change places (mostly Jiffy Lube). I've also heard of service department people show wouldn't know a pair of lugnuts from their own pai.......uh, you get the picture there;) Dad has even run across a guy who ran the truck serviced department at one of the RR's he worked for who asked Dad if his Geo Metro might need new tires soon, Dad looked and the tires were down to the cords and told him that he might want to get a set before driving back to Gary, IN from Joliet, IL!!

[POSXJGuy]

YES, jiffy lube is a rip off! They should actually be cited by the better business bureau IMO. But quick lubes aren't the only ones hiring flunkies and calling them mechanics...................My wife has a 2004 Kia Sorento. We have two young girls, one 4 and one 6wks old. For two years i had been taking child seats in and out of the Kia and securing them. Anywho, she took it in for the 30k service and told them the rear seatbelt was no longer ratcheting to hold the child seat. The guy proceeded to tell her that their seatbelts didn't have the ratchet mechanism and that we needed a small clip to hold the seats in. She argued w/ the Head of the Parts Dept. for a while and came home crying. On the way home, my daughters seat was flopping all over the back seat. Extremely pissed off, i got in the Kia, went to Bortz Kia of Morgantown, WV, pulled out the owners manual and proceeded to school the Parts Dept Manager (who was at least 40-50 yrs old) on how their seatbelts worked. The jackass didn't know squat about the cars he was in charge of selling/fixing! BTW, now the engine knocks on start up, tranny shifts weird, and the mech who changed the seatbelt mechanism left me a socket in the back of the car. Morons! I'll definitely hold them to the 10yr/100k warranty though!
Needless to say, i don't trust anyone, with anything, period.

yup, sounds just like a Kia dealer.....

[goodburbon]

Kia dealer told my friend that it was normal to get 13mpg in her optima.

[jneary]

Well I hate to Mention it but i USED to work at jiffy lube. i was an employee there for about 2 years almost. and yea they pretty much like to XXXX over everyone. ever their employees. just though i might like to add this.
what is the real stealership. i guess you get what you pay for!

[meengreen]

Funny you mentioned a Volvo. My neighbor years ago had a Volvo 850 they decided to take to Jiffy Lube. The technician removed the old oil but didn't bother to put in any new oil!!! The lady drove about 60 miles before the engine completely seized up. Jiffy Lube wound up footing the bill for a new engine.
I've heard that same story before, myself. I can't remember from who, but I have heard it before. I guess it happens more than I thought.:skull2:

[djblade311]

One of the flaws in the investigation video from the news crew is that they marked the fuel filter assembly with a sharpie and saw that the mark was still there after getting the filter changed. I'm not trying to stick up for Jiffy Lubers but you can replace the filters and the fuel pump on the assembly without needing to replace the whole assembly. So even if JIffy Lube had actually changed the filter properly (which I highly doubt), the mark would still be there.

I agree that they blow big bawls

[UNCC_99XJ]

I have never had anyone work on my jeep since two weeks after I got it.
The only reason I had some one work on it then was the output shaft housing was cracked when I bought it so I had a mechanic change it so I would have a reciept for warrenty who Effed me anyway.

I cry every year when I have to drop it off for inspection.:rattle:

I'm pretty much the same exact way..especially with inspections...I thought i was the only one who was anal about those too.

The only other people to ever do work on mine other than myself and my dad have been carmax when i first bought it...anything i could find even remotely wrong with it i brought it back under their "we'll fix anything in the first 30 days" policy. The only real repair that happened was the optput seal on the t-case started leaking and i had them replace it, as well as new shocks up front as one ws bent. today, about a year and a half later, the t-case still seeps (they all do).

[yardape]

Cost a coworker a new engine in his car after the drain plug fell out about 25 miles after spiffylube serviced it.


Could've been me. With 3,000 original miles on my XJ i foolishly took it in their because I just didn't have the time. After it was done this kid came out to talk to me and sheepishly told me that my drain plug was loose. This was the first time ever oil change and he stripped the damn thing!!!!

Does that mean all Quick lube places are bad? No. But none that i've experienced are really good either. The place I now take mine to often "forgets" to grease the steering parts so I stand there and watch and make them do it. Then when I get home I finish greasing all of the spots that they are too underpaid to be interested about.

Quick and jiffylubes: It is what it is. If you know what your'e getting into and have enough confidence in a particular shop that they won't damage anything it can be a passable service for peoplke with too little time.

[IcedXJ]

my XJ does not need oil changes, it does them automatically for me. Just add a quart every so often, Nice and Fresh (now I feel like eating a donut)...

[Jay Welch]

Whatever the repair, if you can do it ....DO IT.

A car can turn into a real piece of junk by lousy mechanics and cheapo parts. You can end up with multiple problems and it's a bear to get back in order.

I recently had to have pictures taken of my XJ in order to insure it. The insurance company sent me to the Jiffy Lube near where I work. I waited in the same line as the oil changes and while sitting there got a chance to watch their employees. NO THANKS, I didn't want any of them to even sit in my vehicle. I dropped out of line and found another place to do the pictures etc.

Jay in MA

[mowlasley]

I was busy once when the time came and sent my wife to Jiffy Lube to get the oil changed in the Jeep. I gave her really specific instructions regarding getting extras done. Things were fine until the next time I went to change the oil myself. I found that one side of the oil filter was caved in and that they had turned that side against the engine so you couldn't see it, over-tightening it. Needless to say, the filter broke as I tried to get it off and I had to do the screwdriver trick. Total PITA! Never again.

Fool me once shame on you. Fool me twice shame on me.

[muduck18]

Whatever the repair, if you can do it ....DO IT.


And while we are on that subject...
Don't buy parts from autozone.. or any of those cheep crapy places...
I know this has been covered here already...But I have gone through three water pumps and as many idler pullies, alternators, sensors, and all the other crap that they sell.
If i need it I goto the junk yard or the dealer...
They have thier place if you buy from them get brand name like timkin or bosch, k&N don't buy the store brands.

what ever happened to actual quality?
Like on tommy boy... They don't have a quality they have it stamped on the box so it looks like they care...:gonnablow
:passgas:

[Jay Welch]

While I don't buy much from AutoZone, I do buy some things from Advance but I always ask who the manufacturer is and where the part is manufactured. They usually have a better brand on the shelf but you have to ask. Make sure you get what you ask for also because sometimes the parts are in the wrong bin.

I buy NOTHING from China period!

And while we are on that subject...
Don't buy parts from autozone.. or any of those cheep crapy places...

[POSXJGuy]

While I don't buy much from AutoZone, I do buy some things from Advance but I always ask who the manufacturer is and where the part is manufactured. They usually have a better brand on the shelf but you have to ask. Make sure you get what you ask for also because sometimes the parts are in the wrong bin.

I buy NOTHING from China period!
interesting statement, sorry to tell you but you probably have more things made in china than you think. just because there is a sticker on it that says usa made it does not always mean its made in the usa for sure. nobody in the usa can avoid completely items made in china. our markets are flooded with items and new ones daily.

all you can do is try and buy American.

its just a matter of time til the chinese make products with the same quality as american top end goods yet they will sell for cheaper. that is just the way business is going these days. my company itself is moving plants overses to China and that will increase our revenue monthly by millions and its just costing us a little over what we have now for warehousing in the USA. Quality control levels are going to be even more stringent.

two summers ago i worked at a tool distribution business that my uncle owns and operates dealing in every possible type of tool and machine. if he didn't have it he would know where to get it. he was the tool man, not bad for a mom and pop shop.

so many times men who were big into tools would come in and ask for the top of the line american tools and about shit a brick with the prices. they would ask for the next choice and the Chinese goods would come out. amazing how these patriot tool hunters came down with their demands and accepted the chinese made tools and had money left over to buy some drinks. sure they always had some bullshit remark about them but they still walked out the damn door with the Chinese tool and we had money in our till.

people are amazing, i had a friend who went to buy accessories for his harley fat boy and came back from the dealer whimpering to me that all the products and accessories at the DEALER were made in China.

I too don't like buying Chinese products but when push comes to shove sometimes people just do what they will do especially when money is tight.

too funny......

[Jay Welch]

I'm aware of all that you stated.....but I don't buy tools or parts that say "Made in China".

They might catch up with quality sometime in the future but right now they are the biggest counterfeiters on the globe and don't care about quality.

[thebrick]

I had some wrenches made in China...but then I got tired of the bloody knuckles and stripped head bolts...

[POSXJGuy]

I had some wrenches made in China...but then I got tired of the bloody knuckles and stripped head bolts...

man, that sucks. thats probably not the first time those wrenches have had blood on them though. there have been numerous reports that Chinese prisoners actually facilitate the making of goods for export out of China. They make these folks work long and hard hours in really bad conditions.

your post reminded me of a wrench i bought once that was 1/2 " and after rounding it all out I had to regrind it to a 3/4 " size so i could use it again. i wanted my 4 bucks worth.

[rocklandxjer]

you know its bad when the WRENCH not the bolt strip lol thats terrible,

craftsman is all i buy for wrenches, when one breaks they send you a whole new set, cant beat that

[boise49ers]

I have never used a "Monkey Lube" (by whatever name...) and I don't plan to.

Half of 'em don't speak English, and I don't think the other half have finished high school. Nope, I don't trust 'em, and I wonder why people do...

5-90

I hear that !
Of course I have about 30 gallons of oil I need to get rid of now :confused1

[5-90]

I hear that !
Of course I have about 30 gallons of oil I need to get rid of now :confused1

I've been catching wind of a "waste-oil fired burner" that can get hot enough to run a melting furnace, and I've been wanting to dig into that a bit more (build a small melting furnace with two useful burners - a waste oil burner and a version of a Reil or a Mongo burner...)

Considering they only let me get rid of five gallons at a shot, and it's a little out of my usual way (and, with five XJ's, I can run through a lot of oil!) this may present a viable alternative.

Considering what sort of temperatures are involved in melting metal (I'm thinking 2200-2500*F for most metals) building a waste-oil fired space heater should be relatively easy - run the exhaust through a heat exchanger, and use a sort of "forced-air" setup to heat your garage, for instance?

5-90

[yardape]

I have a set of SK box wrences that I snagged off of ebay for a song. My only regret was that I could not find their metric counterpart. My point is that these "Made in USA" wrenches truly made me aware of pride in craftsmanship and the HUGE difference between those and the ones made elsewhere out of pot metal. Even just holding them you realize how much thought were put into their design. They are long, balanced, don't slide off of the nut you are working on and have a finish that is real easy on the hand. I cannot say that about most of my tools that are mostly American made as well. You get what you pay for. I'm sure when they were new they cost alot more than I payed for them.

[muduck18]

I've been catching wind of a "waste-oil fired burner" that can get hot enough to run a melting furnace, and I've been wanting to dig into that a bit more (build a small melting furnace with two useful burners - a waste oil burner and a version of a Reil or a Mongo burner...)

Considering they only let me get rid of five gallons at a shot, and it's a little out of my usual way (and, with five XJ's, I can run through a lot of oil!) this may present a viable alternative.

Considering what sort of temperatures are involved in melting metal (I'm thinking 2200-2500*F for most metals) building a waste-oil fired space heater should be relatively easy - run the exhaust through a heat exchanger, and use a sort of "forced-air" setup to heat your garage, for instance?

5-90

for about 5 to 7 years my dad has been heating his garage with waste oil. All it required is a barrel stove some coper tubeing, and a seep nozzle (from an oil furnace)
We mounted a tank on the roof and ran the copper tube down and into the garage, then attaced it to a valve on the wall and to the seep valve on the stove.
The seep valve won't allow the fire to go into the tank, and the valve will alow us to turn the feed of and allow the fire to go out.
All we do and put one or to pieces of wood in to start the fire and get a base of coals. and then turn the seep on and it will run for hours on just alittle wood some times days if I forget to turn the valve off.

[Blkxjkrawler]

Service Manager pulled all of the techs in the dealership into a meeting yesterday morning and had us all watch the jiffy lube tape. pisses me off. Mechanincs already get a bad rap, and then you get a bunch of crooked uneducated oil slingers pulling crap like that. I dont know how many times I've had to replace oil pans, Oil filter mounts, or rebuild diffs because of what those guys have done. My favorite is when I get a customer back wanting to know why they need a new fuel, or air filter or a particular service done when it was just done 5k miles ago. Invarieably it comes down to a quick lube tech told them they needed all this work. Now I have to put there vehicle up in the air and show them that everything has been done correctly. I know that there are alot of shady people that give the profession a bad name, but on the flip side there are alot of us with a huge investment in training and education that take this job very seriously, and put our best into every job. I never really cared about tool quality until I started using them everyday. IMHO there is a HUGE differance between even Craftsman, and Snap on, Mac, Matco, or SK I know I pay waaaay more for the tools off the truck, but they rarely let me down and when they do it is dealt with quickly and without hassle. Having not only the right tools, but quality tools makes jobs so much better and easier.
Rant Over:firedevil

[2000_XJ]

I worked at Jiffy Lube for a year. it was my first job and it sucked. they would sell people shit they didnt need, make up parts, add in extra charges and other stuff too. i hated that job. i never took my car there before and i definitly wont take it there ever

[DrMoab]

Hate to bring up an old thread but I thought this was relevant.

My wife just sent me this..
http://mfile.akamai.com/12924/wmv/vod.ibsys.com/2006/0503/9152183.200k.asx

[Fairmonco]

I used to work at a used car dealer/repair shop that specialized in repairing/selling Cadillacs (real good place).Every used car we got in,we would thouroughly check it out,change all fluids,fix what needed to be fixed etc,couple of the head guys there literally drove the cars as there personal vehicles before they felt they could be sold on the lot.An honestly good used car lot.

One day a woman came in to buy a Ford Tempo,she drove it,liked,it,bought it,etc.We assured her that all the fluids were just done,etc.

The next day she came back and said the car broke down on her,we towed in to the shop,and discovered that there was no oil in the motor...as a matter of fact...no drain plug even.

I look up and see an Oil Change sticker from Jiffy Liube across the street from us from the day before.

She failed to tell us that she went to Jiffy Lube and had the oil "drained".

Jiffy Lube ended up paying for a new motor,she instead put the money Towards a newer DeVille and we took the Tempo back dirt cheap and put a new motor in it.

[goodburbon]

Hate to bring up an old thread but I thought this was relevant.

My wife just sent me this..
http://mfile.akamai.com/12924/wmv/vod.ibsys.com/2006/0503/9152183.200k.asx

Thats great, but did you happen to notice THE FIRST FAWKING POST IN THIS THREAD!?!?!?



:twak:

[DrMoab]

:anon: :anon: Ok...call me stupid. :D I looked through every post in the thread to make sure no one had posted it...Except the first one.

[kidarkitect]

just remember there are always bad apples... and good ones. Southern California Jiffy lubes are notorious within the JL corporation for stuff that they pull unfortunately.

I work at a Jiffy Lube currently. Go ahead bash me. Except, wait, I'm about to start on a graduate degree for architecture. I'm ASE certified and I've been working on cars for years, I even rebuilt a briggs n stratton at the age 11. And earlier today, when I pulled an airfilter out of a lady's car she had been sold on replacing, both me and the person who sold it to her were happy to say, "guess what despite the mileage in our system, your air filter still looks good."

I'd like to see some of you hobbyist's work twelve hours straight and do oil changes and then some on 90+ cars a day and not ever make a mistake.

I am sorry about the thread starter's CRD though, and anyone else who has had a problem. I like those quite a bit, a few come into my work and have been problem free so far. Its in our best interest to keep customers happy, not make them pissed by effing up there cars.

[ECKSJAY]

Let's talk about why this bothers you so badly that you had to bring a 3 year old thread back to life.

I'd like to see some of you hobbyist's work twelve hours straight and do oil changes and then some on 90+ cars a day and not ever make a mistake.

[fscrig75]

Let's talk about why this bothers you so badly that you had to bring a 3 year old thread back to life.

I think they are doing it bring your blood pressure up.:rolleyes:

[kidarkitect]

lol, I actually didn't notice that. Nor do I know how I even ended up on it except that it was right near the top of the non-tech forum.

But people come in there and treat you like crap everyday, I wasn't feeling like dealing with that here too.

consider the subject dead

[KGP416]

im sorry, but i got screwed over at jiffy lube, first the guy said the oil change would be $29.95+tax for my 2000 XJ, then when it was check out time the bil came to $48 and some change, i asked what happened , he said that theres a surcharge for the extra quart of oil that the jeep gets 6, not 5, and for it being 4wd,
ok i understand the extra quart but 4wd? a 4wd cherokee oil change is no different than a 2wd cherokee oil change, idk, im just not going back. oh and after i spent almost $50 he gave me a coupon book for $10 off the next change, are you ***'n serious ?

[ECKSJAY]

You paid it?

[CherBear]

Kia dealer told my friend that it was normal to get 13mpg in her optima.

maybe if you pour gas out the window while you are driving...

Anyways, my Dad took his TJ to have some new wheels put on, only to find that the tirebarn had cracked the heads off of two of the lugs...
idiots + impact wrenches = disaster

[FlexdXJ]

I'd like to see some of you hobbyist's work twelve hours straight and do oil changes and then some on 90+ cars a day and not ever make a mistake.



Mistakes happen but thats no excuse for a company that is constantly ripping people off. I'm glad to hear that your store seems to be pretty honest though.



oh...........................nominated!

[bigalpha]

Way back, I took my escort for a coolant flush.

On the way home, I used the washer fluid and it was green.

When I took it back, they told me they filled up the reservoir because it didn't have a cap and they didn't know what it was for.

[kidarkitect]

Mistakes happen but thats no excuse for a company that is constantly ripping people off. I'm glad to hear that your store seems to be pretty honest though.



oh...........................nominated!

?huh? I can't speak for all of the stores out there, but I just don't see how that is even an intelligent business practice. "Lets rip off our customers so they don't come back."

I feel bad for people that've been ripped, but jiffy, t'aint the only mechanics doin it. I ended up w/ an 03 Mercedes sl500 ("inherited") for a while and when I took it in to the dealership for a new key. they tried to get me for about 4K worth of work. oil pan gasket, control arm bushings motor mounts, and some other crap. it was complete bull. I looked at them afterwards, not even seepage on the pan gasket- bushings and mounts were fine.

[kidarkitect]

flex i don't get the oh...............nominated.

[FlexdXJ]

flex i don't get the oh...............nominated.

If you were red you'd know! :D

[KGP416]

Way back, I took my escort for a coolant flush.

On the way home, I used the washer fluid and it was green.

When I took it back, they told me they filled up the reservoir because it didn't have a cap and they didn't know what it was for.:rof: