GRAND CHEROKEES ARE THE DEATH OF ME!!!

[Poppinblock]

I HATE HATE HATE all the listings I get for GRAND cherokees when I am trying to search for info or goodies for my XJ. It kills me!!!

ANY WHO ARE LIKEMINDED LET ME HEAR YOU ROAR!!!!!!!!


AAAAAAAAHHHHHHGGGGGGGGG!!!!!!!!!!!

[Fergie]

Actually, I feel the opposite as I am looking for a Grand right now, and people tend to put them down as regular Cherokees.

Fergie

[goodburbon]

my favorites are
(counter clerk):what type of vehicle
(me):97 jeep cherokee
(counter clerk):is that a grand?

and

(counter clerk):what type of vehicle?
(me): 73 ford bronco
(counter clerk):is that a full size?

and auto zone

(clerk): what year vehicle?
me: 97 now press J, 2, 2, 2
(clerk) and what make and model?

try having a ford explorer rear end

(me): I need brake pads for the rear of a ford explorer between 95 and 01
(clerk):what year?
(me): pick one.
(clerk):what year is the vehicle this is going on?
(me).....................................97
(clerk)and what make?
no need to continue here.

[Starscream]

my favorites are
(counter clerk):what type of vehicle
(me):97 jeep cherokee
(counter clerk):is that a grand?

and

(counter clerk):what type of vehicle?
(me): 73 ford bronco
(counter clerk):is that a full size?

and auto zone

(clerk): what year vehicle?
me: 97 now press J, 2, 2, 2
(clerk) and what make and model?

try having a ford explorer rear end

(me): I need brake pads for the rear of a ford explorer between 95 and 01
(clerk):what year?
(me): pick one.
(clerk):what year is the vehicle this is going on?
(me).....................................97
(clerk)and what make?
no need to continue here.
x2

Every time I go to a parts store, my Cherokee suddenly become a 2WD Grand. They don't even bother asking usualy, so then I get to sit and wait on him to change everything back.

[RedHeep]

Me: I need spark plugs for a '91 Jeep Cherokee with a 4 liter 6 cylinder automatic.

Them: I'm sorry, what year was that?

Or

Them: Is that a Limited?

Like that's going to make all the difference in the world, my special Jeep Cherokee Limited spark plugs.

[Matthew Currie]

Depends on the store. I usually start right out with "for a [year here] Cherokee - that's the little one not the grand...." and go from there. The store I usually go to has it pretty well figured out. Others will usually punch in a few numbers and then ask again, "is that a Grand?" and I'll say, depending on mood, "no, it's the [small/regular/real] one."

[YELLAHEEP]

Dunno if you're having this issue with E-bay, but it took me a long time before I discovered that if you put a "minus" before the word you don't want in the search, it works very well. Example: If you're looking for Cherokee parts or vehicles, just enter "Cherokee -grand" and you won't see anything Grand Cherokee related.......

HTH someone, wish I'd discovered that a long time ago.

[red91]

always happens...

need a part for a 91 Jeep Cherokee...
(parts geek) is that a Grand?
me: Dude...those started in 93....how old are you anyways?

I usually gravitate to the older parts guys, but some of them are just gleaning the info off the computer and have no REAL parts experience.

[Poppinblock]

Wow!!! Yellaheep!!! I was looking just to moan about the issue but that is some excellent feedback!! Thank you so much...

...off to ebay I gooooo!!!

:moon:

[planefixer]

Most auto parts store counter monkies are useless.They dont seem to have any knowledge beyond what their computers can tell them.The only store I deal with where they actually have some brains is Napa.

[RayBecker]

A lot of search engines will allow you to put a phrase in quotes to limit hits. For example, if you type in "Jeep Cherokee" (in quotes) on craigslist, it will eliminate most of the Grand hits. Good luck!
Ray

[XJLaredo]

Dunno if you're having this issue with E-bay, but it took me a long time before I discovered that if you put a "minus" before the word you don't want in the search, it works very well. Example: If you're looking for Cherokee parts or vehicles, just enter "Cherokee -grand" and you won't see anything Grand Cherokee related.......

HTH someone, wish I'd discovered that a long time ago.

Usually works, but sometimes those homo's use GRD so it still comes up.

I was also told by a guy at napa that if i don't have a dana 35 i must have some aftermarket rear in it(92 XJ laredo 8 1/4). All i could do was turn and leave.

[dfreeman616]

i find it funny when i know exactly what part i need and it suprises the part's guy. for example, knowing something simple like i need the output seal for an np242 and not a np231.

[Menzenski]

I spent about half an hour at my local Autozone (I know, I know, but Napa and Advance Auto didn't sell it) trying to describe a part I needed for my new D44, the little spring that goes over the parking brake strut. The guy behind the counter had an "I owned a Cherokee once so I'm an expert, and I don't remember that part so it doesn't exist" attitude. I couldn't convince him, so I came back the next day with my FSM and showed him the spring I meant. "Oh, that spring" was his response. :rolleyes:

[goodburbon]

oh and 2 more

I would like a spicer 760x please.
that number doesn't cross, what is it for?
a 97 jeep cherokee front axle shaft u-joint.
oh, those are called cv-joints.
no.....they're not.


and


I need a centering ball for a spicer 1310 series double cardan joint
for wht vehicle
jeep cherokee, rear driveshaft
oh, those are u-joints,

[Menzenski]

Oh yeah, another thing: according to Autozone, there's no such thing as a 10x2.5" drum brake for an 87 XJ.

Me: "I need a few parts for an 87 Cherokee with 10x2.5" brakes".
Parts guy: "Oh, you mean the 10x1.75" brakes".
Me: "No, they're 10x2.5". It's got the model 44 rear axle, which came with bigger brakes".
Parts guy: "They only came with 10x1.75" brakes".
Me: "They're definitely 10x2.5"; I measured them yesterday".
Parts guy: "No they're not".

[UNCC_99XJ]

my favorite is when i go to get a simple oil filter from Napa

me: Yes sir, I need a Napa Gold oil filter for a 99 Jeep Cherokee 4 liter please.
clerk: what year?
me:99
clerk: grand cherokee?
me:no regular cherokee, XJ.
clerk: are you sure?
me:yes I'm positive....i think i know what vehicle I drive.
clerk: just checking
clerk: 2wd or 4wd
me: 4wd...but i dont really see how that has anything to do with an oil filter.

the 2wd or 4wd thing gets me every time. I understand they have to select one to get into the system, but common sense would say it doesn't matter. I could see it if i were trying to buy a driveshaft or something.

[Phantom]

I agree, even the dealership asks if its a Grand.......idiots.

[bajacalal]

Now, asking if your 1973 Bronco is actually a Bronco II is a little rediculous, but you have to understand guys, after dealing with the general public all day I start to doubt the mechanical ability or vehicular knowledge of anybody that comes into the NAPA where I work.

It seems like every day somebody comes in and says something to the effect of "my brakes stopped working when I put the special grease you sell for the hardware on the rotor...youre supposed to do that right."

And, 1 in 5 people can't correctly identify the year, engine type or model of the vehicle. Not even to a relevant range like early 1990-something or it has 4 cylinders. Usually these people speak no English so the cars registration AND insurance papers come out but that still has no information at all. A quick inspection of the vehicle clears things up though.

Some are just real ignorant and demand to be given an oil filter even though they don't even know the make of their company pickup.

Grand Cherokees are the worst. I think 9 of 10 people assume the grand cherokee is the same as the xj but with slightly nicer seats. Actual conversations have gone like this:
me: "is that a grand cherokee or an XJ cherokee you need rear shocks for?"
customer: "its a laredo cherokee"
me: "regular cherokee then..."
customer: "theres nothing special about it so its regular."
me: "its not the GRAND CHEROKEE parked right in front of the store, I think I saw you get out of it."
customer: "thats the one"
me: :twak:

The worst part is, I am responsible for many wholesale transactions and the local shops call up and ask for cherokee parts. And then they mention a set of rear disc brake pads and I have to go through everything on their order. :doh:

Ford explorers are also bad because even the professionals start to argue that the OHC and pushrod motors are basically the same when many of the maintenance parts are different.

Sorry for making you feel like a idiots but realize that so many customers that will come back the next day complaining it was your fault for giving them the wrong parts for their Jeep (ZJ).

To turn it around, I really appreciate customers that know what they are doing, have something interesting to say or know a lot about their vehicle that I am not familiar with.

[MogifiedXJ]

Dunno if you're having this issue with E-bay, but it took me a long time before I discovered that if you put a "minus" before the word you don't want in the search, it works very well. Example: If you're looking for Cherokee parts or vehicles, just enter "Cherokee -grand" and you won't see anything Grand Cherokee related.......

HTH someone, wish I'd discovered that a long time ago.
That is one of the best tips anyone has given me in awhile...Thank-you. I just tried it out on ebay and it works great.

[MogifiedXJ]

Now, asking if your 1973 Bronco is actually a Bronco II is a little rediculous, but you have to understand guys, after dealing with the general public all day I start to doubt the mechanical ability or vehicular knowledge of anybody that comes into the NAPA where I work.

It seems like every day somebody comes in and says something to the effect of "my brakes stopped working when I put the special grease you sell for the hardware on the rotor...youre supposed to do that right."

And, 1 in 5 people can't correctly identify the year, engine type or model of the vehicle. Not even to a relevant range like early 1990-something or it has 4 cylinders. Usually these people speak no English so the cars registration AND insurance papers come out but that still has no information at all. A quick inspection of the vehicle clears things up though.

Some are just real ignorant and demand to be given an oil filter even though they don't even know the make of their company pickup.

Grand Cherokees are the worst. I think 9 of 10 people assume the grand cherokee is the same as the xj but with slightly nicer seats. Actual conversations have gone like this:
me: "is that a grand cherokee or an XJ cherokee you need rear shocks for?"
customer: "its a laredo cherokee"
me: "regular cherokee then..."
customer: "theres nothing special about it so its regular."
me: "its not the GRAND CHEROKEE parked right in front of the store, I think I saw you get out of it."
customer: "thats the one"
me: :twak:

The worst part is, I am responsible for many wholesale transactions and the local shops call up and ask for cherokee parts. And then they mention a set of rear disc brake pads and I have to go through everything on their order. :doh:

Ford explorers are also bad because even the professionals start to argue that the OHC and pushrod motors are basically the same when many of the maintenance parts are different.

Sorry for making you feel like a idiots but realize that so many customers that will come back the next day complaining it was your fault for giving them the wrong parts for their Jeep (ZJ).

To turn it around, I really appreciate customers that know what they are doing, have something interesting to say or know a lot about their vehicle that I am not familiar with.
If it was me I think I would save myself the bother of arguing with them and just sell them the wrong part...

[DIKASUN]

the 2wd or 4wd thing gets me every time. I understand they have to select one to get into the system, but common sense would say it doesn't matter. I could see it if i were trying to buy a driveshaft or something.

X2

[XJ Dreamin']

Back in the day - before computers - when the parts counter was lined with 12' of parts catalogs, it was my dad's contention that the reason the parts guy had to look through at least 3 books for any single part was not just to ensure that it was the wrong part, but to make absolutely sure there was no way in hell you could ever make it work.

More recently:
me: [over the phone] Yeah. '93 Jeep Cherokee 2-wheel-drive drive-shaft U-joints.
AutoZone: $45. I don't have any in stock but we can have them by Tuesday.
me: hmm. Thanks.

me: [over phone] Yeah. '93 Jeep Cherokee 2-wheel-drive drive-shaft U-joints.
NAPA: $15.
me: Thanks. I'll drop by this afternoon.

Now answer me this: Why did I call AutoZone? (no offense MogifiedXJ)

[mrrbby]

Now, asking if your 1973 Bronco is actually a Bronco II is a little rediculous, but you have to understand guys, after dealing with the general public all day I start to doubt the mechanical ability or vehicular knowledge of anybody that comes into the NAPA where I work.

It seems like every day somebody comes in and says something to the effect of "my brakes stopped working when I put the special grease you sell for the hardware on the rotor...youre supposed to do that right."

And, 1 in 5 people can't correctly identify the year, engine type or model of the vehicle. Not even to a relevant range like early 1990-something or it has 4 cylinders. Usually these people speak no English so the cars registration AND insurance papers come out but that still has no information at all. A quick inspection of the vehicle clears things up though.

Some are just real ignorant and demand to be given an oil filter even though they don't even know the make of their company pickup.

Grand Cherokees are the worst. I think 9 of 10 people assume the grand cherokee is the same as the xj but with slightly nicer seats. Actual conversations have gone like this:
me: "is that a grand cherokee or an XJ cherokee you need rear shocks for?"
customer: "its a laredo cherokee"
me: "regular cherokee then..."
customer: "theres nothing special about it so its regular."
me: "its not the GRAND CHEROKEE parked right in front of the store, I think I saw you get out of it."
customer: "thats the one"
me: :twak:

The worst part is, I am responsible for many wholesale transactions and the local shops call up and ask for cherokee parts. And then they mention a set of rear disc brake pads and I have to go through everything on their order. :doh:

Ford explorers are also bad because even the professionals start to argue that the OHC and pushrod motors are basically the same when many of the maintenance parts are different.

Sorry for making you feel like a idiots but realize that so many customers that will come back the next day complaining it was your fault for giving them the wrong parts for their Jeep (ZJ).

To turn it around, I really appreciate customers that know what they are doing, have something interesting to say or know a lot about their vehicle that I am not familiar with.

This is why I couldn't work in retail. That would drive me nuts. A couple of my friends work for Advance, and they deal with this all the time. I don't have the patience. :D

I will say though, most of the parts stores in the area have knowledgeable people that know how to open the parts catalog if nothing is listed in the computer. Frustrating to deal with people who don't know where to search.

[jpars]

Back in the day - before computers - when the parts counter was lined with 12' of parts catalogs, it was my dad's contention that the reason the parts guy had to look through at least 3 books for any single part was not just to ensure that it was the wrong part, but to make absolutely sure there was no way in hell you could ever make it work.

More recently:
me: [over the phone] Yeah. '93 Jeep Cherokee 2-wheel-drive drive-shaft U-joints.
AutoZone: $45. I don't have any in stock but we can have them by Tuesday.
me: hmm. Thanks.

me: [over phone] Yeah. '93 Jeep Cherokee 2-wheel-drive drive-shaft U-joints.
NAPA: $15.
me: Thanks. I'll drop by this afternoon.

Now answer me this: Why did I call AutoZone? (no offense MogifiedXJ)


im a baxter man now, i hate napa. went to get an air filter for my intake, napa is like oh we have no cone filters, im like yes, you do. the guy was a complete asshole aboutit and just wanted to get out of there. called baxter, they pulled it and stayed open 10 minutes later for me.

the worst was trying to get headlights for my friends beuaitful 68 impala. napa just could not get it right, literally, 3 times.

call up baxter- BAM
that was the icing on the cake, two events of many. -couldnt have been happier with the switch

[RandyD71]

It is true that there are a lot of ask whatever the computer asks you to ask parts idiots out there. If you want to have fun with them aske them to find you a radiator cap or heater core for a 65 corvair. The hilarity that ensues helps ease the frustration.

[MogifiedXJ]

Now answer me this: Why did I call AutoZone? (no offense MogifiedXJ)

Ummmmm....I don't know why I would take offense to what you said. I don't work at Autozone...never have. Care to elaborate?

[XJ Dreamin']

Ummmmm....I don't know why I would take offense to what you said. I don't work at Autozone...never have. Care to elaborate?

http://www.public.asu.edu/~atjlb/FOOT%20IN%20MOUTH.JPG

Sorry. That was bajacalal



and, another one, because...

http://www.public.asu.edu/~atjlb/FOOT%20IN%20MOUTH.JPG

bajacalal works at NAPA, not AutoZone.


That was before lunch. I'm fueled up now so I should be good to go.

[streetpirate]

Oh yeah, another thing: according to Autozone, there's no such thing as a 10x2.5" drum brake for an 87 XJ.

Me: "I need a few parts for an 87 Cherokee with 10x2.5" brakes".
Parts guy: "Oh, you mean the 10x1.75" brakes".
Me: "No, they're 10x2.5". It's got the model 44 rear axle, which came with bigger brakes".
Parts guy: "They only came with 10x1.75" brakes".
Me: "They're definitely 10x2.5"; I measured them yesterday".
Parts guy: "No they're not".


lol, been there, done that. had to argue that you could get an xj with a d44 with the parts counter guy, and he only sold me the right part after i told him to crawl under my jeep and see it himself

[Beej]

Over the Phone:
Me: I need a lower rad hose for a 97 Cherokee XJ, do you guys have any in stock?
Dealership Parts Guy: Cherokee XJ? I'm not familiar with that designation, was it some special dealership package?
Me: CLICK (hanging up the phone)

Me: I need a rad hose, part number XXXXXX, do you guys have any in stock.
Tool at Canadian Tire: What vehicle is it?
Me: I just gave you the part number.
Tool at Canadian Tire: I know, but I need to have the vehicle make and model to get into the system.
Me: No, you can just enter the part number and it will tell you.
Tool at Canadian Tire: No, I need the vehicle make and model.
Me: Look on the bottom of your screen. See that little green box that says "Part Number"? Try entering it there.
Tool at Canadian Tire: Oh yeah! Cool. So what was that number again?
Me: CLICK.

Me: I need a lower rad hose, part number XXXXXX, do you guys have any in stock?
Lordco Parts Guy: Yep, we got two in stock at our store. Whereabouts do you live? I'll see if a branch in your neighborhood has one too.
Me: Hold it for me, I'll be right there...

[red91]

Over the Phone:
Me: I need a lower rad hose for a 97 Cherokee XJ, do you guys have any in stock?
Dealership Parts Guy: Cherokee XJ? I'm not familiar with that designation, was it some special dealership package?
Me: CLICK (hanging up the phone)

Me: I need a rad hose, part number XXXXXX, do you guys have any in stock.
Tool at Canadian Tire: What vehicle is it?
Me: I just gave you the part number.
Tool at Canadian Tire: I know, but I need to have the vehicle make and model to get into the system.
Me: No, you can just enter the part number and it will tell you.
Tool at Canadian Tire: No, I need the vehicle make and model.
Me: Look on the bottom of your screen. See that little green box that says "Part Number"? Try entering it there.
Tool at Canadian Tire: Oh yeah! Cool. So what was that number again?
Me: CLICK.

Me: I need a lower rad hose, part number XXXXXX, do you guys have any in stock?
Lordco Parts Guy: Yep, we got two in stock at our store. Whereabouts do you live? I'll see if a branch in your neighborhood has one too.
Me: Hold it for me, I'll be right there...


Note to self:

When in Canada...Canadian tire has tools...but they all work behind the counter.

[Beej]

Note to self:

When in Canada...Canadian tire has tools...but they all work behind the counter. :laugh2:

Yep, just like Walmart, except they wear red smocks...

[bajacalal]

If it was me I think I would save myself the bother of arguing with them and just sell them the wrong part...

You don't want them to come back unhappy. We had one guy who bought brake pads for an Explorer (8.8 rear disc). Due to miscommunication he wound up with front pads but he was working on the rears. Since he already had the wheels off, he insisted NAPA drive them up to his house. We only deliver to our business accounts. He then, even though he was capable of walking the 5 minutes from his house to NAPA (its on the same street), called a TAXI. He did this for dramatic effect and demanded that we pay the taxi driver. California, by the way, is full of fruits and nuts.

99XJSport06: The 2wd-4wd question comes up because the transmission filters are listed with the oil filters and sometimes are different if its 4wd (not on an XJ). That and Chevy actually uses different oil filters.

jpars: Baxter, where are they? Is it a local chain?

[theslacker]

Me: I need a lower rad hose, part number XXXXXX, do you guys have any in stock?
Lordco Parts Guy: Yep, we got two in stock at our store. Whereabouts do you live? I'll see if a branch in your neighborhood has one too.
Me: Hold it for me, I'll be right there...


You went to Lordco and got the right part the first time?! I'm in shock. Even if the counter donkeys know what their doing, the parts are usually in the wrong box.

I work in retail in a battery store so all day I get
Idiot Customer - I need a battery for my car
Me - What kind of car?
IC - It doesn't matter just a battery
Me - It does matter. Not every vehicle has the same type of battery.
IC - Don't worry anything will work
Me - Alright here you go

Three hours later

IC - This f*#$ing battery doesn't fit!
Me- Isn't that what I told you earlier? (aside under my breath - Dipshit)

[Beej]

You went to Lordco and got the right part the first time?! I'm in shock. Even if the counter donkeys know what their doing, the parts are usually in the wrong box.

I work in retail in a battery store so all day I get
Idiot Customer - I need a battery for my car
Me - What kind of car?
IC - It doesn't matter just a battery
Me - It does matter. Not every vehicle has the same type of battery.
IC - Don't worry anything will work
Me - Alright here you go

Three hours later

IC - This f*#$ing battery doesn't fit!
Me- Isn't that what I told you earlier? (aside under my breath - Dipshit) Guess I lucked out. That store has been pretty good ever since. Its not super local to me, but a 15 minute drive is worth it. Langford, BC...

[UNCC_99XJ]

Over the Phone:
Me: I need a lower rad hose for a 97 Cherokee XJ, do you guys have any in stock?
Dealership Parts Guy: Cherokee XJ? I'm not familiar with that designation, was it some special dealership package?
Me: CLICK (hanging up the phone)


i'm sorry but thats just too damn funny!...LOL!

99XJSport06: The 2wd-4wd question comes up because the transmission filters are listed with the oil filters and sometimes are different if its 4wd (not on an XJ). That and Chevy actually uses different oil filters.


ahhh ok. Thats makes more sense...thanks.

[zfinger]

Most auto parts store counter monkies are useless.They dont seem to have any knowledge beyond what their computers can tell them.The only store I deal with where they actually have some brains is Napa.
Now go easy guys...lol

I'm a "counter money" at VIP and have to ask the same questions...why, I dont know. It's just part of the routine. And the computers save all the info aloing with your personal info... So the next time you come in, all the details/trim package will come up for your exact vehicle.

But it doesn't always work out that way. Hell, it's better then my other job...cooking pizza in a hot kitchen.

[Big Red]

Many people who don't know Jeep don't know the difference between a Grand Cherokee and a Cherokee, they think the Grand is a trim level and not another vehicle with it's own trim levels (Laredo, Limited, etc). I have both and like them. I'm looking to sell my gas guzzling 96' V8 loaded limited for a more gas friendly 98' 2dr 4.0L which I have as well. I did like having a ZJ dd and a XJ wheeler though.

Troy

[bocaj]

I worked at the parts counter at my local polaris dealer. i cant belive people have no idea what make/model/year their vehicles are

[Big Red]

Over the Phone:
Me: I need a lower rad hose for a 97 Cherokee XJ, do you guys have any in stock?
Dealership Parts Guy: Cherokee XJ? I'm not familiar with that designation, was it some special dealership package?
Me: CLICK (hanging up the phone)

Me: I need a rad hose, part number XXXXXX, do you guys have any in stock.
Tool at Canadian Tire: What vehicle is it?
Me: I just gave you the part number.
Tool at Canadian Tire: I know, but I need to have the vehicle make and model to get into the system.
Me: No, you can just enter the part number and it will tell you.
Tool at Canadian Tire: No, I need the vehicle make and model.
Me: Look on the bottom of your screen. See that little green box that says "Part Number"? Try entering it there.
Tool at Canadian Tire: Oh yeah! Cool. So what was that number again?
Me: CLICK.

Me: I need a lower rad hose, part number XXXXXX, do you guys have any in stock?
Lordco Parts Guy: Yep, we got two in stock at our store. Whereabouts do you live? I'll see if a branch in your neighborhood has one too.
Me: Hold it for me, I'll be right there...

What do you expect from some high school kids getting minimum wage? I know it is very irritating when you need a part and then need to walk them through the process of extracting that from their computer. :laugh3:

[Matthew Currie]

Could be worse. I just went through the painful process of going to NAPA for points for my lawnmower, which has a big old Wisconsin engine with a Fairbanks-Morse magneto. Now for background you have to know that a) NAPA does have these things, supposedly and b) there are like two different kinds of points made for just about all the Fairbanks Morse magnetos ever made since something like 1912. Basically, it's either a clockwise one or a counterclockwise one. Could they figure this out? I kind of coached the parts guy into finding the right section of the book, and finding the right section of the section, and while he was browsing, read it upside down and found my motor model. Back to the counter. Out comes a greasy box. Inside it is....one point. I observe to the parts guy that points come in pairs and one point just won't do it. He goes back to shelf. Last box. Another guy goes out and hunts down a set from a neighboring store while we hang around looking at light bulbs and other exciting stuff. 15 minutes later, back he comes with....a point set, but no way it's a Fairbanks Morse point set. I have no idea what it fits, but it looks as if I'm going to file the points on my mower one more time unless the Parts Master folks can come up with something better when I go there tomorrow for the next challenge: a carburetor float valve for my '54 Ford NAA tractor. Any bets?

[98XJSport]

And you gotta love the classic,
"1998 Cherokee"
"4 cylinder or V-6?"

But the worst Ive had was at the dealership, I was price checking stock skids for the hell of it. The parts guy basically said hes been working on cherokees for years and has never, ever seen one at the dealership or otherwise with factory skid plates. There are no factory skid plates for cherokees.

Needless to say I didn't even want to by one there after that.

[Chero-King]

Guess I lucked out. That store has been pretty good ever since. Its not super local to me, but a 15 minute drive is worth it. Langford, BC...


Lodco is like my second home. I've bought every part I've needed there and 95% of the time its in stock. I even get an automatic 35% discount. :D

[19CHEROKEE89]

and auto zone

(clerk): what year vehicle?
me: 97 now press J, 2, 2, 2
(clerk) and what make and model?

I do that tooo!!!!!!

but it makes me feel like an asshole because i am a service manager and i ask the same questions over and over because people will (like today for a perfect example) call theyre 2005 chevrolet malibu a "either a 99 or 2001 i dont rember which" ....... the car had exactly 5,607 miles on it.

and we sell batteries where i work as well (NTB) adn some people just cant understand thet tahey are different. or that (example time again)

me: ok you tire will have this same exact tread pattern only bigger
customer: oh well whats mine going to look like?
me: (i point to a tire of theyre size) that size, same as whats on your truck now just with (points to bfg all terrain) this tread design is what your new tires will look like.
customer: i dont think thats gonna fit.
me: well this is a 15" rim you have 16" rim
customer: (now very confused) oh.... ok......
me: (rolling new tire to be installed) here ya go this is it. this exact tire will be on your truck.
customer: oh ok i get what you were saying now i think.


last thing if you are chewing gum do NOT smack your gum at me or anyone for that matter while leaning waaaaaaaaaaay over my counter smacking your gum just loud as possible and not even closing your mouth once!!!! i will instantly freak trying not to yell at you to not be a damn cow. i mean cows close theyre mouth most of the way when they eat why can you? and i go into hurry up and be done with you mode. thats has to be one of my top 10 pet peves (sp?) :smsoap: :smsoap: :smsoap: :smsoap:

ok im sorry rant over.

time for :speepin: its 4:15 a.m and i have to be up at 7:00 a.m. for work...

[streetpirate]

Me:
i need a holly rebuild kit
knects guy: what year?
me: its aftermarket
what year car is it going on?
i dont care, its a 4160, can i just make up a car to tell you?
sure, as long as it fits.
but..... but..... i dont have a car, just the carb.

10min later....
2 barrel or four barrel?
its a 4160...... a four barrel.
yeah, in stock bla bla bla....

[MoochsXJ]

I worked at the parts counter at my local polaris dealer. i cant belive people have no idea what make/model/year their vehicles are

Exactly, the parts monkey's have to ask people who know dumb questions but for every informed person they deal with they also deal with 10 blithering idiots who only have a license b/c this is America, and we hand em out.

[chelms27]

You guys are hilarious, I always have the same problems, I never had this problem in Nebraska, but California people only know BMW Mercedes and Hummer!! (not all, just all of them I have dealt with so far). I ended up with a wrangler(sh*&) lower radiator hose when i wanted a cherokee upper?NAXJA :bs:

[Overdriven]

I've worked at an O'Reilly store for the last year as a part time to fund my Jeeping habbit. I've learned a ton over the last year about everything out there.
My buddy, who has been a parts guy for over 6 years now can rattle off any part number for a GM. He doesn't have much of a clue about Jeeps though. I on the other hand am the opposite. I know Jeeps inside and out but I have to use the computer for most things GM or Ford.
Usually when we bring up the computer is goes in a progression. Save yourself time and hassle by giving the part you want, pause, the year, make and model, pause, then the engine size and transmission.

That's how most folks look things up. And if I'm on the phone with a customer and I've got two or three guys discussing different years and engine sizes of other vehicles around me I usually have to ask year and vehicle again. My mind gets sidetracked easy.

Funny side story. My boss stopped me today and asked me how many vehicles I own. I guess corporate was worried that I was using my employee discount to buy parts for my buddies. I had to tell them I use alot of frankenstein parts on my Cherokee. He made me write out a list of how my Jeep was built to justify some of the stuff I've bought.
Everything from Dakota break lines, Wrangler 4.2 crank and bearings, 98 front 30, 87 rear 44, 88 model XJ, 92 4.0HO engine, 94 xfer case, mustang 5.0 fuel injectors, 60's VW Bus rear shocks... The list goes on. It was kinda funny really.

[stewie]

went to auto zone cause they were one the way home from getting my tires remounted onto my new rims. as i pulled out my ac comkp started making the death groan. i got to az knowin the bearing was going out, and asked for an AC compressor for a 95 jeep cherokee I 6. the guy repeats back to me 95 jeep gran... i cut him off right there and correct him but he instists its a grand until i point it out infront of the door then he searches the computer for about 10 minutes and asks me which one i need. im like what? he tells me that for my year and engine its got two different modles of compressors. i go home to escape the idiotsey. two days latter i go back for the hell of it and again ask for a AC compressor for a 95 jeep cherokee I6. the Dumb A$$ looks at the computer for 5 seconds and says sorry, we dont carry those. its gotta be a dealer part. what a tard. needless to say, i desided to drive the 5 miles to the nearest NAPA and the guy behind the counter says, monday morning 10 o'clock. sure enough now its the longer drive in the first place.

[hadfield4wd]

oh and 2 more

I would like a spicer 760x please.
that number doesn't cross, what is it for?
a 97 jeep cherokee front axle shaft u-joint.


I had a parts monkey tell me the u-joint for a front axle shaft was the same for all shafts front and rear. I told him my jeep is not a forklift it steers from the front not the rear. He couldn't understand the difference between a driveshaft and an axle shaft.

Matt

[rckclmbr]

I love it when i blow a caliper on my f150 and i go in saying i need the passengers side front caliper. Then he asks is that the left or right one?

Then after i install it and realize its the wrong side they wont give me a refund becuase i have installed it. stop payment on the credit card fixes that!

[goodburbon]

I owned a volvo 850 at one time, I had to go round and round with a parts guy once when I told him I needed 5 spark plugs.
"I need 5 spark plugs"
"I reccomend changing all six"
"there are only 5"
"they don't make a 5 cylinder engine"
"you wanna come peek under my hood?"

Speaking of mustang injectors, this was funny
I need a set of mustang injector o-rings
what year?
I don't care....93
what engine?
5.0
we don't have any in stock
ok how about lincoln town car injector o-rings
what year?
93
what engine?
5.0
here you go sir, that'll be 9 bucks.

[merlintocherokee]

I've ditched the Advanced Auto for NAPA. Our NAPA guy actually owned a Jeep Grand Cherokee so he keeps brake pads and rotors in stock!

Parts monkeys are aggravating as hell.....