Jeep Stealerships!

[MG_43]

Are these people nuts or what, checked the price for a starter, $210 for a rebuilt and need a core. I can't believe anyone buys parts from these crooks.
I checked at NAPA and can get a brand new starter (no core) for $161.
I won't be wasting my time going there for anything in the future.

[rstarch345]

That was a fair price from the dealer, just not a price you were willing to pay.

[partsxj]

Not a fair price at the dealer. The reman starter R6041014 lists for $145.44. If you brought the old one in, no core charge. Try a different dealer. Any Jeep, Chrysler or Dodge dealer can get you one. Shop around a little. Try a rebuilder. I get my starters and alternators there. I don't think he charged me more than $80 for either one.

[thecozmo65]

I think I paid around $150 after the core refund from my dealership, but I do buy all of my parts there..

[Dragline]

More than once I have been in the NAPA store buying a part, and there has been someone from the Jeep Dealership located a couple of blocks down the street picking up parts from the NAPA store.

[mdl]

More than once I have been in the NAPA store buying a part, and there has been someone from the Jeep Dealership located a couple of blocks down the street picking up parts from the NAPA store.

yea... even with their employee discount its still not as decent as a NAPA or autozone price.

[the_chief]

fyi, if the parts guys at the dealer get hard pressed for a part, they go to other parts guys. Known fact.

[XJHummerRescue]

I have an '89 Jeep Cherokee...
Replaced CCV parts about a year ago, the vacuum hose on the back + rubber grommet = $39
Rubber grommet + plastic tube + half of the funky tubing harness = $46

Cost me about $91 after taxes...

Now that's theft!

[RichP]

Priced a headlight retainer ring for one of our TJ's last week, the little stainless steel ring that holds the headlight in the bucket with the 4 tabs on it...$42 from the dealer. Got an $8 help one...

[Yooper]

Priced a headlight retainer ring for one of our TJ's last week, the little stainless steel ring that holds the headlight in the bucket with the 4 tabs on it...$42 from the dealer. Got an $8 help one...

That is a problem at least with our dealer. If he doesn't have $42 dollar part in stock and has to go to Napa and buy one for $8 dollars.....
guess which price he charges the customer?

[langer1]

Stealerships don't want to sell parts. The main purpose of the parts department is for they're service department.
They only do it because it's the law.

[ladywolf]

when i bought the new hood cable release assy from the stealership, it only cost me 40 bucks, so i thought that wasnt too bad. i didnt think to go to napa or someplace, cuz i didnt really figure they'd have that particular part. but yea, in general if i want stuff i go to autozone or napa.

[AJPulley]

I think you are forgetting something. Dealerships are not Mopar, they are franchises! They don't all have the same attitude when it comes to selling parts. My dealership treats me very well, selling the part at cost or at a discount at times. They will even get my Dodge Ram parts for me. The guys know me by first name and are good at what they do. But, regardless of the dealership, you have to be a good shopper. Have you searched the internet for dealer parts departments selling as an on-line company? Plus, some parts just aren't as good in quality compared to Mopar's, in my opinion. Then again, some are just as good at a NAPA. It all depends on who manufacturers the part, not necessarily who retails it.

Take the time to learn about your parts and be a smart shopper. There are other dealers.

[XgeekstarX]

I have an '89 Jeep Cherokee...
Replaced CCV parts about a year ago, the vacuum hose on the back + rubber grommet = $39
Rubber grommet + plastic tube + half of the funky tubing harness = $46

Cost me about $91 after taxes...

Now that's theft!

ouch, i got the whole rear ccv hose assembly for a little over 15 bucks.

[MyJeepXJ]

ouch, i got the whole rear ccv hose assembly for a little over 15 bucks.
Got mine for $13. Bought both hose adapters for the valve cover, $5 each, and a valve cover cap, $8. My oil pressure is reading a lot better, still need to change the filter and see if my blowby is better or not. My stealership did me pretty good.

[warwagon98xj]

what is with u? we are astounded that the dealer is more exspensive than advance auto c'mon listen to yourself man!!!!!!!!!!!!!!!!!
jeez.

[wil4thril]

Just don't lose the bolts to that starter....you can only get those from the dealer.....$15.....the reason I know is because my MJ used to spit them out.....a lot...hahahhah

[Mike1331]

My starter went out in a pick-n-pull parking lot, went back in and got one for 15 bucks. Its pushed out 5 months of strong starts. I looked under all four xj's they had and took the most sparkly of em all. I'm not saying you should get a used starter from a pic-n-pull but sometimes you can get lucky if your in a bind.

[yardape]

When parts departments are competing for insurance dollars in auto accident claims do you think they buy from Chrysler? Hell no. They go to the same aftermarket places that all the other body shops go to. Sheet metal is sheet metal.

[DenLip]

When parts departments are competing for insurance dollars in auto accident claims do you think they buy from Chrysler? Hell no. They go to the same aftermarket places that all the other body shops go to. Sheet metal is sheet metal.

Maybe. My Stratus was AT THE BODY SHOP, a day away from paint, when State Farm called them, and requested that they REMOVE all of the aftermarket part they'd already put on, and replace with Mopar.

At a third-party body shop.

Of course, that was the day after a court verdict against State Farm for using "inferior parts" in accident rebuilds....

Den

[langer1]

The main thing is to remeber that Auto Manufactures by there parts also.
Other than the engine and body they make very little.

[hippymill]

I always use http://www.allchryslerparts.com/
to get an idea what the parts should cost at the dealership. I have found that my local dealership is about 20-25% above suggested list price. pretty high. the starter in the irst post in this topic lists at $145 with a $40 core. http://www.allchryslerparts.com/ sells it for $109 with a $40 core. The shipping would kill you to order it from them, but it should give you an idea about what a fair price is for dealer only items. I use these guys to get stuff you can only get at the dealership, otherwise its NAPA or Autozone.

[wilcharl]

I use www.chryslerpartsdirect.com 9 times out of 10 their prices are on par with NAPA. SOMETIMES CHEAPER!!

Powersteering return hose 25 bucks at napa... 26 from them... Both are probley made by gates, but you know the MOPAR is what came on it...

[FRAM]

In Western Canada the "dealers" use reman parts. Everything from engines, transmissions, starters, to brakes etc. If it has a core they use reman.

They sell them as new parts to unsuspecting customers. I know this as I used to work for the largest dealer approved reman network in Western Canada.

Not that it is all that bad. Quite often the remans will revised the specs to improve on the basic design. This is great for covering flaws from the first time around in the design.

So unless it’s a specialty part I will never buy anything from a dealer again. I will go straight to the reman or a parts store and save on a extra level of mark up.

[wilcharl]

FENCO comes to mind for canadian remans... I dont like them as much as i like A1Cardones!! how does the fenco product fair up in canada

[Gcb17]

If you're bitching about a dealership being too expensive, you're an idiot. They are in a business to make a profit, not cater to cheap people who are willing to pay less for an inferior part. You can go aftermarket on almost any part and pay less than the dealer, but the quality is not always there. For every person that bitches that the dealer is too expensive, there are 100 that don't care and just want their car fixed, regardless of the price. I work at a non-Jeep dealership parts department and sell relatively unreasonably priced things all day long. The parts cost us money (sometimes a lot more than you think), and we mark it up. I need to get paid, and my boss needs to get paid. There is profit that needs to be made to keep these places in business. If you don't like the prices, there are tons of aftermarket suppliers. If I can tell that a customer is strapped for cash, I suggest an aftermarket supplier or a junkyard. The customer leaves satisfied, I don't have to hear complaining, and I can get back to actual work (service department sales).

[ladywolf]

i called around looking for a fuel pressure regulator today....autozone was the only person who had it, and they were the cheapest. i called the dealership, and they cant even get em because their manufacturer discontinued making them....so the dealer is not always the place to go.

[buffalomatt350]

If you're bitching about a dealership being too expensive, you're an idiot. They are in a business to make a profit, not cater to cheap people who are willing to pay less for an inferior part. You can go aftermarket on almost any part and pay less than the dealer, but the quality is not always there. For every person that bitches that the dealer is too expensive, there are 100 that don't care and just want their car fixed, regardless of the price. I work at a non-Jeep dealership parts department and sell relatively unreasonably priced things all day long. The parts cost us money (sometimes a lot more than you think), and we mark it up. I need to get paid, and my boss needs to get paid. There is profit that needs to be made to keep these places in business. If you don't like the prices, there are tons of aftermarket suppliers. If I can tell that a customer is strapped for cash, I suggest an aftermarket supplier or a junkyard. The customer leaves satisfied, I don't have to hear complaining, and I can get back to actual work (service department sales).

I somewhat agree. I also work at a non-Jeep dealer, and the cost is higher than what you think. Dealerships are expensive because they are expensive to run. It costs money to use the proper OEM parts and have them put on by factory trained technicians using the proper factory support (ie tech support and service information) and service tools, if needed. I'm sure there are a few crooked dealerships out there, but for the most part, it is a classic example of you get what you pay for. Sure, some things are just as good from a Napa or an Autozone, but if quality counts, there's no substitute for the exact part that is intended for that vehicle.

[partsxj]

Where are the parts made? Buy a radiator for your 89 XJ and it is made in Mexico. 52003933. List price $320. Will it last any longer than the Chinese radiator you bought for $100? Would it be easier to keep buying them every year? How long should it last? Do you get a twelve month warranty at autozone or napa? If you did get a defective part, do they honor the warranty? Or do they not sell defective parts? How many times have you diagnosed a problem, and replaced a part, only to get a defect from the parts store?

[Goatman]

Stealerships don't want to sell parts. The main purpose of the parts department is for they're service department.
They only do it because it's the law.

Nothing could be further from the truth. The parts department is an important profit center for the dealership just like the sales or service department. Also, the price that the parts guy quotes is out of the factory price book, the dealership didn't set the price. If the price is rediculously high it's not the fault of the dealership, it's the fault of the manufacturer. Now, just like any parts store, the dealership can choose to sell to the public at various discounts, like they would sell to a wholesale account (repair shop or body shop, or fleet account), but that is up to them, and up to your relationship with them. If the price is too high, ask them if there's a way they can discount the price, maybe they will.

I work at a dealership. I buy some parts from the dealership, and some from Autozone or another parts store, both for my Ford truck and for my Jeep. It depends on the part. The same is true for the mechanics, it depends on the part. Many times the price is close enough that I prefer to have the original part, other times I wonder how the damn factory can justify charging so much.

[Goatman]

When parts departments are competing for insurance dollars in auto accident claims do you think they buy from Chrysler? Hell no. They go to the same aftermarket places that all the other body shops go to. Sheet metal is sheet metal.

Again, not at all true. Many body shops will use aftermarket sheetmetal, and many won't. There are routine quality and fitment problems with aftermarket sheetmetal. On insurance claims, most people want the original quality, especially for a late model vehicle, and especially if you're not at fault. If you hit me, I want my car repaired with original parts. The body shops have the option of buying factory or aftermarket parts. If it's an insurance claim repair, the insurance company may try to dictate what they use. The dealership parts department only buys original factory parts, they are the outlet for OEM parts. So, if a body shop uses OEM sheetmetal, they buy it from the dealership parts department.

[WVXJ]

All I'm saying is, it would make sense for jeep dealerships to to just charge a little over what say NAPA charges. Why be jackasses and charge 100% more? Sooner or later people will figure out your price gouging and then who wants to buy their next rig from the guy who obviously and disgustingly overcharges, for anything/service/part? Bad business move in my opinion. Not to mention the fellas in my town are jackasses even if you come to purchase a vehicle. Just all around moronic if you want to make money selling anything

[Gcb17]

All I'm saying is, it would make sense for jeep dealerships to to just charge a little over what say NAPA charges. Why be jackasses and charge 100% more? Sooner or later people will figure out your price gouging and then who wants to buy their next rig from the guy who obviously and disgustingly overcharges, for anything/service/part? Bad business move in my opinion. Not to mention the fellas in my town are jackasses even if you come to purchase a vehicle. Just all around moronic if you want to make money selling anything

Dealerships make tons of money. For every one person like you who complains of expense, there are 100 other people willing to pay a premium for the correct, factory made part. Dealership parts departments have been around since vehicles have been. They're not going away anytime soon.

[Bryan C.]

Dealerships make tons of money. For every one person like you who complains of expense, there are 100 other people willing to pay a premium for the correct, factory made part. Dealership parts departments have been around since vehicles have been. They're not going away anytime soon.

You are miking some good points. Just remember, you get what you pay for. Factory parts are almost always of better quality than their cheaper aftermarket replacements. I work at a Jeep dealer as a tech. Sometimes I do go to CarQuest looking for parts(the local Napa sucks big time), but I am a cheap bastard. Some people are willing to pay extra to have their vehicle repaird right the first time with quality parts installed on them.

[langer1]

Thats just it Jeep don't make there own parts to start with no one does, there all made by the lowest bidder.
Most of NAPA parts are made by the same company that made the orignal.
Now The OE parts cost more but are still 1/2 the price of OEM.

[langer1]

Just did a price check a 96 XJ starter OEM from Freedom Jeep online is $109.00 so don't tell me some Dealers don't really marke there prices up.

[XJ_ranger]

I have yet to step foot on a jeep dealer looking for parts...

nevermind - i take that back, i bought a thermostat when i swaped them out - i wanted OE - Vatozone wanted 6.00 for it, dealer took 12, but had a much better part with an air hole and better quality control on the spring...