Warranty on Rancho RS5000's????

I've heard that RS5000's have a lifetime warranty. Has anyone had any experience in trying to get them replaced. Mine just don't dampen nearly as much anymore. The don't seem to have leaked, but I keep things cleaned and degreased, so that is hard to spot. I just notice that the damping isn't what it used to be. I'm running 6+" of lift and pretty stiff springs so things dampen pretty well because of the spring stiffness, but if you hit something in the road on one wheel, it seems to take a lot longer to dampen out. 35's don't help the situation much.

I am running long arms and all the joints are nice and tight. I checked the alignment and it is fine..

i wouldn't want RS5000s to dampen as good as new! I could get the same ride by welding tube between my shockmounts

but I guess that doesn't help your warranty situation, does it? you should be able to find an 800 number on their website, give 'em a call.

I purchased them from BigOffroad about 2 years ago. I was just wondering how Rancho handles the warranty? I was going to contact JohnJohn but haven't had time yet. Are they sticklers about lifted vehicles, etc?

old_man said:

I purchased them from BigOffroad about 2 years ago. I was just wondering how Rancho handles the warranty? I was going to contact JohnJohn but haven't had time yet. Are they sticklers about lifted vehicles, etc?

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Call rancho directly and they will either send you the replacements directly or they will swap them out for you using return tags.