AJ's Offroad 2 thumbs WAY down.

[EDISKRAD EHT]

Well it all starts on Nov 29, 2010. I paid for and ordered a winch bumper and some rock rails from AJ's Offroad. I received the rock rails within a few weeks but after a ton of delays I didn't receive the bumper until April 27th. That is 22 weeks, when AJ originally told me 5 WEEKS when I ordered it.

When I ordered it I specifically asked AJ to make sure there would be tabs to mount lights on. I even referred back to my emails and confirmed that we spoke about that. The bumper showed up with no tabs on it. When I told AJ it had no tabs he said that it was my fault it didn't have tabs because I didn't notice on the pics he sent me before it was shipped. I guess it is up to the customer to do AJ's Quality Control for him.

Also as per AJ's site there is supposed to be a crossmember support bracket. I don't have one one of those. Also as per AJ's site winch bumpers are supposed to have hardware provided with nut strips, etc. I didn't get any hardware with my bumper whatsoever. I just got a bumper. On April 27th he told me that the hardware was already shipped but it was just shipped separately for whatever reason. After 2 weeks I questioned where my stuff was because I knew the mail doesn't take 'that' long. He replied that he would send me a tracking #. I never did receive that tracking # and now he wont reply to a single email or return a phone call. I haven't heard from him in over 2 weeks.

So pretty well what I got after waiting for 6 months is an incomplete bumper and not even the proper hardware to attempt to install it. It's 6 months and I still don't have the bumper that I paid for mounted to my Jeep, and I haven't been able to do any serious winter and spring wheeling because of how long I've been waiting on AJ's bumper to mount my winch to.

I can say I'm the furthest thing from pleased with my experience with AJ's Offroad Armor. Also, being that I paid for the light tabs and the hardware to install the bumper, at this point I consider it that AJ has ripped me off. He still owes me light tabs (so i can get them welded locally) and the hardware required to mount the bumper properly because I PAID for these items.

I honestly don't know why he wont just send me my parts after all this time. I'm not just going to accept that after paying what I did.

[FlexdXJ]

SO maybe you missed the part where his house CAUGHT ON FIRE?! Cut the guy some slack. He does great work. That is a long time to wait but at least he got it to you.

[rocknxj]

AJ goes way out of his way to assist his customers. I previously purchased two sets of SuperRails from him, and he was preparing to fab a custom front bumper for me at the time his house caught fire. I ended up going with somebody else because I wanted the bumper by Spring, but I'm here to tell you that AJ was VERY good at making sure I got what I wanted. I have the email traffic to prove it.

You are just mad because you are from America's hat.

[FlexdXJ]

You are just mad because you are from America's hat.

Hahaha, new sig! :roflmao:

[Kyle]

I personally am very happy with my AJ products and customer service, I have talked a lot with the guy and he is an excellent guy whom does excellent work. Sorry about your experience.

[EDISKRAD EHT]

That is a long time to wait but at least he got it to you.


A bumper that I can't even put on yet? I might as well not even have it if it's just sitting there waiting for the rest of it.




AJ goes way out of his way to assist his customers.


I wish that were true in my case. It's been a FULL month since the bumper showed up and I still don't have the hardware required to install it properly. How hard can that be to send out? He even told me it shipped once already (1 month ago) and I never saw it.

So he was dishonest, AND now he owes me parts and wont get back to me.

That's pretty cut and dry in my eyes.

[justin_502]

That is a Long time to have to wait! It sucks that he has personal problem, but the item is paid for. If I was in his shoes I would want a prompt responce with a tracking number or a refund for the parts not shipped, so can get that bumper going. I think he has a very good right to be displeased on his sitituation.

[NW-ZJ-SCOTT]

That is a Long time to have to wait! It sucks that he has personal problem, but the item is paid for. If I was in his shoes I would want a prompt responce with a tracking number or a refund for the parts not shipped, so can get that bumper going. I think he has a very good right to be displeased on his sitituation.

:thumbup:
Most of these people will stay "brand loyal" but im sorry, My money is not something to play with, I have no sympathy for AJ in this case when the money this guy spent put dinner on aj's table months ago.. I would be extremely Un-happy in EDISKRAD's shoes. If i buy something now, and you tell me from the get go it will take 3 weeks. That's fine. But there isnt a brand out there that i would stick with if they didnt deliver for months. and then when the order finally arrives, its not up to par. Screw that, Its a dog eat dog world.

[FlexdXJ]

My money is not something to play with, I have no sympathy for AJ in this case when the money this guy spent put dinner on aj's table months ago

I agree about the money part but you have no sympathy for someone who's house burnt through no fault of his own? Thats just disrespectful! Yeah 22 weeks was a long time to wait but if the guy wants his bumper on they sell bolts at the hardware store.

[IGOCOMMANDO]

So you ordered it Nov. 29, 2010 and recieved it on April 27th? He's WAAAY ahead of schedule!

[NW-ZJ-SCOTT]

I agree about the money part but you have no sympathy for someone who's house burnt through no fault of his own? Thats just disrespectful! Yeah 22 weeks was a long time to wait but if the guy wants his bumper on they sell bolts at the hardware store.
There is sympathy for that. but it sounds like there was a complete lack of communication to the customer. and then a lack of respect/sympathy for the paying customer at the end. There is more to this story on another forum. and the way AJ keeps throwing out there "There's nothing i can do to make this costomer happy.. so why try?" That is POOR customer service. your job is not done untill that customer is happy. (**within means)

There are many ways this could of been handled ALOT better.
To start with:

A:He should of offered some kind of Compensation for the lack of Light-tabs that were in the agreement.

B: When AJ had Personal Issues, he should of contacted the customer (and any others with orders in) With Up-to-date news and estimates on Delays. In this case, If the customer would of been told 3 months, It sounds like he would of cancelled his order. but instead AJ put himself before the customer. Honesty and integrity are what builds a reputation. and to me this customer deserves more then "what do you expect me to do about it?"

:dunno:

[EDISKRAD EHT]

I agree about the money part but you have no sympathy for someone who's house burnt through no fault of his own? Thats just disrespectful! Yeah 22 weeks was a long time to wait but if the guy wants his bumper on they sell bolts at the hardware store.

At this point I honestly don't have any sympathy for AJ. I've literally spent upwards of $30,000 on ordering aftermarket parts for my car and the one previous to it, and I've NEVER even close to have been treated like this. You have no idea how frustrating this is being flat out ignored by AJ when he owes me these things.

This isn't just a straight replacement bumper that a few nuts and bolts can mount. It is a winch bumper and as per AJ's site you must use the crossmember support brackets he is supposed to supply, and also some not strips that he is supposed to supply.

Every day that I walk out of my house I cringe when I look at my Jeep that I've sunk a ridiculous amount of money into this last winter, because I still can't do any serious wheeling strictly because I can't mount the winch that I bought in January when I thought this bumper would be here.

I was extremely understanding with AJ all the way up until it showed up on April 27th, but when it showed up incomplete and with the missing hardware I was pretty fricken upset. Then when AJ blamed the light tabs on me, for not catching it before it was sent out, I knew that AJ was the type of guy that can do no wrong in his own eyes. Just look at the pile of things that I had to deal with and not once has he done anything to make up for them. I'm still sitting here beyond frustrated as he ignores the emails and phone calls that I give on a DAILY basis.

I just want him to send my parts so that this thing can be over. I'm not just going to accept what he has (or hasn't) given me up to this point.

So you ordered it Nov. 29, 2010 and recieved it on April 27th? He's WAAAY ahead of schedule!

My bad.

There is sympathy for that. but it sounds like there was a complete lack of communication to the customer. and then a lack of respect/sympathy for the paying customer at the end. There is more to this story on another forum. and the way AJ keeps throwing out there "There's nothing i can do to make this costomer happy.. so why try?" That is POOR customer service. your job is not done untill that customer is happy. (**within means)

There are many ways this could of been handled ALOT better.
To start with:

A:He should of offered some kind of Compensation for the lack of Light-tabs that were in the agreement.

B: When AJ had Personal Issues, he should of contacted the customer (and any others with orders in) With Up-to-date news and estimates on Delays. In this case, If the customer would of been told 3 months, It sounds like he would of cancelled his order. but instead AJ put himself before the customer. Honesty and integrity are what builds a reputation. and to me this customer deserves more then "what do you expect me to do about it?"

:dunno:


Well it looks like you've got it bang on, and see exactly where I'm coming from.

Thank you.


Like I said, I've ordered an endless amount of items (custom ones too) from other vendors and have dealt with a ton of delays, as sh*t happens. I've always been understanding just as I was for 5 months with AJ, but when AJ couldn't be bothered to take 1 extra minute to make sure that a customer (that waited as long as I did) was going to get exactly what he ordered before the item was shipped out, I think I have every right to be a bit upset. Then when he told me that the parts were shipped separately, and it ends up being a blatant lie, then I have every right to be beyond upset. Now that I'm flat out being ignored and he's not doing a single thing to resolve HIS screw ups I'm more frustrated than I've ever been with a vendor in my entire life.

Just send me the parts that I've already paid you for AJ. Please...

[FlexdXJ]

I've passed the word along to someone who can probably help you out. Hopefully he can get you all straightened out. Not trying tp be a dick to you or anything. Now that the rest of the story is clear I could see where you'd be pissed.

[bmyohn]

I will talk to AJ on tuesday and see what he says. He has been trying to put me in charge of the online sales here in the next month or so, that way things move a little smoother.

I apologie for the inconvinences and I will contact Aj right after the holiday weekend.

[EDISKRAD EHT]

I will talk to AJ on tuesday and see what he says. He has been trying to put me in charge of the online sales here in the next month or so, that way things move a little smoother.

I apologie for the inconvinences and I will contact Aj right after the holiday weekend.

Thank you very much.

Like I said, I just want the rest of the parts so this situation can be a part of the past and I can start having some fun with my rig.

[ExTankerGuy]

I have AJs front and rear bumpers, and rock rails. Never had any problems with him or his products...

[scottmcneal]

I went thru this 2 years ago...He sent the rails first, then he says oops..Missed the season cause he had problems.. People bitch about 8 weeks from the other guy....(JCR offroad)
Thank god i went with the other guy, he makes his chit as fast as he can..Now we know why he(JCR offroad) is so far behind in his orders..Everybody calls him..

Sorry to hear you had so much trouble..

[Mighty.Mighty_XJ]

A bumper that I can't even put on yet? I might as well not even have it if it's just sitting there waiting for the rest of it.







I wish that were true in my case. It's been a FULL month since the bumper showed up and I still don't have the hardware required to install it properly. How hard can that be to send out? He even told me it shipped once already (1 month ago) and I never saw it.

So he was dishonest, AND now he owes me parts and wont get back to me.

That's pretty cut and dry in my eyes.
Maybe you'd like to post this on every XJ forum out there (if you haven't already done so ...)

Trashing a guy who has an extremely good rep and some really bad luck, is Bad Karma. Granted, if I were in AJ's shoes I'd bend over backward to get you your stuff just to be rid of you ... but I guess he deals with things differently.

Satisfied AJ's customer here ...

[EDISKRAD EHT]

Maybe you'd like to post this on every XJ forum out there (if you haven't already done so ...)

Trashing a guy who has an extremely good rep and some really bad luck, is Bad Karma. Granted, if I were in AJ's shoes I'd bend over backward to get you your stuff just to be rid of you ... but I guess he deals with things differently.

Satisfied AJ's customer here ...

Taking somebody's money and not giving them what they paid for is BAD KARMA. All I want is for AJ to give me WHAT I PAID HIM FOR. This thread would have never been started if he would have just sent me the parts that he forgot to instead of just brushing me off and ignoring my phone calls and emails.

Funny how people can even defend a guy when it's pretty damn obvious he has every intention of ripping me off and not giving me what I paid for. Bad luck has nothing to do with what he is doing to me. How hard is it to send some damn parts to someone that BOUGHT one of his bumpers?

[EDISKRAD EHT]

I went thru this 2 years ago...He sent the rails first, then he says oops..Missed the season cause he had problems.. People bitch about 8 weeks from the other guy....(JCR offroad)
Thank god i went with the other guy, he makes his chit as fast as he can..Now we know why he(JCR offroad) is so far behind in his orders..Everybody calls him..

Sorry to hear you had so much trouble..

I wish it was "had" it's still happening.

[scottmcneal]

Maybe you'd like to post this on every XJ forum out there (if you haven't already done so ...)

Trashing a guy who has an extremely good rep and some really bad luck, is Bad Karma. Granted, if I were in AJ's shoes I'd bend over backward to get you your stuff just to be rid of you ... but I guess he deals with things differently.

Satisfied AJ's customer here ...

I know i would have..You charge me and not give me what i paid for, not a wise thing to do..
I won't ever use him again, hell i got better service from RUSTY's..:gag:

[EDISKRAD EHT]

I will talk to AJ on tuesday and see what he says. He has been trying to put me in charge of the online sales here in the next month or so, that way things move a little smoother.

I apologie for the inconvinences and I will contact Aj right after the holiday weekend.

Since AJ won't return a single phone call or an email for almost a month now, can you please relay the message that I either want what's needed to mount this bumper (properly) or I want a refund. This bumper that I paid good money for is just sitting collecting dust, because AJ can't man up and deal with the situation.

This is complete BS and I can't believe an actual business handles something in this way.

[EDISKRAD EHT]

If AJ still doesn't have the balls to deal with this situation by Friday the bumper will be going for sale and I'll be going with JCR.

I've emailed him every day and called and left voicemails and he won't reply to either.

It'll be pretty pathetic if it comes to the point that I have to eat a bunch of money and order a bumper through someone else, just to get a damn winch bumper on my Jeep. I want to start doing some wheeling and I'm done waiting on AJ. I'll give my business to someone that gives a customer what they pay for.

[Mighty.Mighty_XJ]

Not that it's any of my business, but isn't that a little like cutting off your nose to spite your face? Why don't you just buy the hardware, mount the bumper & (hopefully) sue/charge AJ for the cost of the hardware & whatever else you said you paid for & didn't receive? That has to be much quicker than selling and waiting for another bumper to arrive. I can't see a lack of a bumper keeping me from wheeling.

I'd love to hear AJ's side of the story, tho. There's 2 sides to every story and all we have is yours. Easy for you to trash a NAXJA Gold Sponser when he ain't speaking up for himself. I can't imagine that he's sitting at the computer trolling for threads that have his name ...

Either way, good luck, and if it's a front bumper (I forgot which) post pics so I can buy it from you :D.

[rocknxj]

I'm in need of a rear bumper and I might go with AJ's rear tanker bumper. That thing is sweet and it should arrive in no time.

[EDISKRAD EHT]

Why don't you just buy the hardware, mount the bumper & (hopefully) sue/charge AJ for the cost of the hardware & whatever else you said you paid for & didn't receive? That has to be much quicker than selling and waiting for another bumper to arrive. I can't see a lack of a bumper keeping me from wheeling.

I'd love to hear AJ's side of the story, tho. There's 2 sides to every story and all we have is yours. Easy for you to trash a NAXJA Gold Sponser when he ain't speaking up for himself. I can't imagine that he's sitting at the computer trolling for threads that have his name ...

Either way, good luck, and if it's a front bumper (I forgot which) post pics so I can buy it from you :D.

According to AJ's site there needs to be a "Crossmember Support Bracket" and some nut strips as well. Its not just a direct bolt on from stock. I don't even know what those pieces look like. I don't want to improperly mount a winch bumper to the front and then when I go to use the winch it mess something up. So the only person I could even buy those from would be AJ, and well you know...........

There are 2 different people that have said they would get a hold of AJ, so there's no way he doesn't know of this thread. There was a thread on another forum from when this situation started and the mods locked it because AJ claimed he had sent my parts, so they considered it resolved. Well this is a month later and I don't have my parts.

Sure AJ can be pissed off because I started that other thread in the first place or because I wasn't all peaches and cream when it happened, but regardless, I'm a paying customer and I should get what I paid for even if AJ is upset that I let people know about my sub-par experience with him.

People keep saying I'm trashing him too. Honestly tell me what you would do if a vendor wasn't returning your calls or your emails when they owed you something? Especially after waiting 6 months for it in the first place.

It's pretty simple. If AJ would have sent me the parts when he said he did or even within 2-3 weeks after this thread wouldn't exist. AJ wont return my calls or my emails so how else would I be able to move forward with this matter?

It's pretty easy for people who received their product just fine to make comments, but they aren't the ones sitting here after 6 months with nothing to show but a giant paper weight that they paid $700+ for.

[EDISKRAD EHT]

I'm in need of a rear bumper and I might go with AJ's rear tanker bumper. That thing is sweet and it should arrive in no time.


I ordered a Detours USA rear bumper/tire carrier at the SAME time that I ordered from AJ and it has been on my Jeep for over 4 months.
http://i9.photobucket.com/albums/a57/EDISKRAD666/Jeep/utf-8BSU1HMDAzNzMtMjAxMDA0MDQtMTQwN.jpg
They had to build it from scratch just as AJ does when you order.

[FlexdXJ]

I'm sure bmyohn has talked to him. He's working 60+ hour weeks and helping AJ on the side. He doesn't get on here much once school let's out for the summer.

[EDISKRAD EHT]

I've called AJ and left messages every day since, and sent at least 1 email on a daily basis. He hasn't replied to any of them. Obviously he has zero intentions on dealing with the matter, so at this point I even refuse to have his products on my vehicle.

This is HANDS DOWN the WORST experience I have ever had with a vendor of any sort. I would STRONGLY advise that if you want to deal with a stand up guy for products for your Jeep AJ is NOT that guy.:thumbdn:

The bumper is now for sale so that I can start moving forward with getting my Jeep ready, which in my opinion is beyond pathetic that it even had to come to this.

http://edmonton.kijiji.ca/c-cars-vehicles-auto-parts-tires-auto-body-parts-Jeep-Cherokee-XJ-Winch-Bumper-W0QQAdIdZ209343187

If it doesn't sell locally in 2 weeks I'll post it for sale on here.

[scottmcneal]

Check out JCR offroad..See what they can do for you...There are other sponors on here that can help you out..

Good luck

[EDISKRAD EHT]

Check out JCR offroad..See what they can do for you...There are other sponors on here that can help you out..

Good luck


That's exactly who I will be going through.

I ordered some nutstrips from them and they were great.

I'll probably be getting their rock rails too because I'll be selling my ones from AJ as well. I'm not having his crap on my Jeep, or maybe when people ask I'll just say I got them from ebay. :roflmao:

[EDISKRAD EHT]

Check out JCR offroad..See what they can do for you...There are other sponors on here that can help you out..

Good luck


And thank you.

P.S. Can you not edit posts here?

[kastein]

You can edit for up to 45 minutes I believe.

For what it's worth I see your side of the debate, the fact that he bullshitted you about sending it in a different package and then it turns out it never actually got sent sits pretty badly with me. That's straight up lying to the customer and is past the line.

[EDISKRAD EHT]

You can edit for up to 45 minutes I believe.

For what it's worth I see your side of the debate, the fact that he bullshitted you about sending it in a different package and then it turns out it never actually got sent sits pretty badly with me. That's straight up lying to the customer and is past the line.

Weird. It wouldn't let me edit as soon as I posted that last one. I just wanted to edit in the "Thank you".

The being lied to part is what completely set me off. I'll admit I was pretty mad when the bumper came incomplete and not how I ordered it either after waiting 5 months, but then when a month later goes by and I realize I've been lied to and now flat out ignored it makes me angry on a daily basis.

I literally park my Jeep in a different direction now because when I'd see the front of it before I'd leave for work in the morning it would put me in a bad mood and wreck my day from the get go. So I don't care what anyone has to say about AJ, because I will NEVER have an ounce of respect for that man. He flat out ripped me off and is too much of a coward to even deal with a situation that HE created by not doing his job properly.

[AJsArmor]

I'll copy and paste from the other forum...

Being in this business for over 9 years, problems arise from time to time, it's just the nature of things. Since I'm a small operation, any problem that arises is something I take very seriously and do what I can to work them out with the customer provided that we have an open line of communication.

There is no open line of communication with this customer, not when he is leaving me with no opportunity to make anything right. He has formed his own opinions, drawing conclusions and then instead of speaking with me directly to resolve this has gone on a public and bashed my product. What exactly am I supposed to do?

On 3/5 I received the following....
AJ,

Well being that I ordered and paid for it over 3 months ago, just having pictures of a bumper doesn't really mean anything to me.

It's getting a bit ridiculous at this point. If this is how long you make people wait you shouldn't be taking full payment from them right off the hop.

So being that all I'll have next week is pictures that means I'm still a few weeks (at least) away from having my bumper. That makes it a 4 month wait for a single bumper. Pretty outrageous.

My response...

Dana

Unfortunately I have no control over events beyond my control. What exactly would you like me to do at this point?

AJ


To clarify one point. I do NOT ask for payment up front on any bumpers, even one off customs. It was his decision to pay in advance. If he was no longer willing to wait, a full refund would have been issued no questions asked.

[AJsArmor]

On 4/26 he received the bumper and sent me this email....

AJ,

Words can't even described how pissed off I am right now. This is hands down the worst transaction I have ever had, and I've been into cars for years and have spent 10's of thousands of dollars modifying them with aftermarket parts.

I looked back at our emails and I sent you this,

"Hey AJ,

I forgot to make sure the bumper comes with tabs to mount some lights like in the pic."


And you replied,

"Dana,

Absolutely will put light tabs on it!"



Guess what?!? My bumper doesn't have any light tabs on it!


Now all this time and I don't even have what I ordered? Then to add I can't even paint it yet like I had planned because I have to find someone and PAY them to put some light tabs on it like it was SUPPOSED to come with.

I honestly don't expect you to do anything about it because you made me wait 5 months already and still didn't do a single thing to make up for my poor experience, but I thought you should at least know I'm FAR from satisfied with my experience with AJ's Offroad. I'm always a pretty understanding guy and know ***** happens but this experience from front to back has been absolutely horrible.



Dana

Followed by this email...

And look it's even dented too. I would've thought that front angle would've at least been boxed in for strength. An offroad bumper that can't even take shipping without bending it?

This just keeps getting better.


My response....

Dana,



The hardware was shipped separately via the post office.



As far as the dent you indicated in the previous email, contact FedEx
and file a damage claim. You may find it hard to believe but in 9
years, that's only the 2nd bumper I've seen damaged in shipping. The
previous one to that had a 1/4" tab bent 90degrees, so shipping
companies are capable of damaging anything. Suppose if I built an
indestructible bumper, the trade off would it be weighing twice as
much.



You did give your "ok" on the final pics of the bumper prior to
shipping and I did offer you a complete refund if you were unwilling to
wait. At this point I can clearly see there is absolutely nothing I can
do that will make you happy. If you would like to return the bumper for
a refund let me know and I'll send you instructions on how to do so.

AJ


The light tabs missing are 100% my fault yes but when the customer outright says "I expect you to do nothing about it.." where does that leave me for a matter of resolving it? Nowhere.

The damage done by the shipper is an issue that needs to be taken up with FedEx Ground and I would have been more than willing to help with that. Think of this...in 9 years this is only the 2nd bumper I've seen damaged by the shipper. The other was a 1/4" thick tab bent completely over....something that would take a lot of effort with a 4lb maul to accomplish.

[AJsArmor]

Boxing in the entire underside would add considerable weight, make access to the winch mounting holes and the bumper mounts even less accessible and make a nice place to collect water and mud. There's always the thinking that adding more steel makes it stronger, but it gets to a point where you're adding a lot of weight for little gain. The only indestructible bumper is one that is going to add 150lbs plus of weight to the front of your Jeep, definitely not what most of my customers want.



If I install this as it came I wouldn't dare use my winch for fear of what would happen to the bumper or the front of my Jeep.

And what would that be? Because in 9 years and hundreds of winch bumpers out there in the real world getting used and abused I've not heard of a single failure/problem. In fact if you do some research you'll find that my winch bumpers are built considerably stronger than most out on the market.

For instance most companies use a single flat plate for thick steel for a mounting plate. You can clearly see the mounting area for the winch I locate two angle pieces as well as a vertical piece all the way across the back which provides A LOT more strength than a single mounting plate on one plane. Also my mounts go beyond the factory mounting locations and wrap around the underside where as most companies don't. Adding more fasteners on a different plane increases strength a lot. Very basic principles.


If all you're looking for is a nice looking Mall Crawler bumper then I guess this bumper is for you. It sure looks nice in pictures, but that's about it.
This is your opinion, a very biased one. The thousands of other customers I have who have purchased winch bumpers and other products who are happy with it...who have wheeled hard with them....abused them...used them for years without fail..... all MallCrawlers? I don't think so.

As I said before, I don't know what I can do to make you happy and I felt like you have left me with no avenue to pursue to do so. You send me those email and in the same night post this up.

[AJsArmor]

That was my response to this same post on another forum.

Phone calls and messages every day??? I wish you had called from the start and avoided this whole mess but I have not heard ONE single message from you. Granted I've been in and out of the shop a lot as I'm getting closer to moving back home so you may have called but you certainly have not left a single message.

As far as responding to your emails. I told you unless you were willing to communicate with me like an adult, leave the insults and insinuations out of it...that I would NOT respond. Your emails since then....

So now you're stealing money from your customers and not even giving them what they have PAID for?

I'll be taking legal action and I'll be sure to be posting this pathetic experience on every forum I even see speak of your parts.

This is complete bull and I can not believe I don't have my parts yet.

You're a real piece of work AJ.


You want to play games AJ.

I'll be opening a claim through PayPal you CROOK.


You want to be a slime and keep my parts, I'll take it beyond your hands to get reimbursed.


Honestly Dana, I do apologize for the bad experience you had and really wish you had given me an opportunity to make things right from the start. The problem is, you didn't. I understand being upset but throwing out insults and going on a rampage while leaving me no opportunity to remedy anything solves nothing. Your hardware is shipped, go ahead and say it's a lie, that's fine. Best of luck. If you would like to speak to me directly please feel free to PM me and I'll gladly give you my personal number.

[EDISKRAD EHT]

First off, saying I never left any messages is a blatant lie. I can even scan and paste my phone records.

Second, how do you expect someone to react when you take their money and then don't give them what they pay for and start ignoring them? Those emails that I started being offensive and calling you out are AFTER you wouldn't return any emails or phone calls. You keep what someone paid for and that's the same as stealing in my eyes.

Third, you told me my parts had ALREADY shipped on April 27th. That was obviously a blatant lie because it's well into June and I don't have them. You think that after it's very apparent that you lied to me that I'm going to stay civil?

Do you also want me to post the many emails I sent that were nowhere near offensive after the fact, where I was pretty well pleading for you to just send me my parts so that this thing could be over with?

I really do hope that you're not posting false information again like last time and that my parts really are on the way this time. I don't regret sending those emails, as if you wouldn't have lied to me and told me the light tabs were my fault it wouldn't have jaded my opinion of you as an individual. You have to remember that all of this happened after 5 months when I was originally quoted 1-1/2. So before all of this I had a bad taste in my mouth to begin with.

[EDISKRAD EHT]

leaving me no opportunity to remedy anything solves nothing. Your hardware is shipped, go ahead and say it's a lie, that's fine.

All you had to do was send the parts that I paid for, that's a pretty obvious remedy to me.

So are you saying you shipped more, or are these the same parts that you said were already shipped previously to April 27th? Sorry if I have a hard time that it is taking that long for them to get here. You also said I'd get a tracking # for those parts. You don't happen to have that tracking # since you actually did ship them, do you?

[bcmaxx]

Being a dick does not get you any further ahead of the game, actually it seems the opposite has happened here. :eyes:

I have had problems with vendors in the past, not aj in particular, but persistence is key. If you started slamming me publicly like this I too would pass you a F%#% off pill...

[EDISKRAD EHT]

AJ you run a business. When someone pays you for the product that you sell, getting that product is not a privilege, it's a right. During this entire transaction you never once offered to do a single thing to make up for the numerous mistakes on your end. All you ever said was "What do you expect me to do about it?"

Just look at how many things have went wrong with nothing to do with me. The bumper showed up beyond late. Granted you did have a fire but the fire was well after when you told me my bumper was going to be in my hands. The bumper came incomplete and the part that was incomplete was something that I specifically made sure to bring up to you (light tabs) to make sure they'd be on there. Then I get no hardware so the point of the bumper showing up is irrelevant because I still couldn't use it. Then the bumper was nowhere near as solid as I expected. I guess I'm comparing it to my rear bumper but I was hoping the quality was going to be par with that. Then finally after I realized that the parts you told me were sent never actually were.

I've never reacted like this about a situation buying something aftermarket, but I've also never had a transaction that was so wrong from every angle no matter which way you look at it. My rear bumper transaction went flawlessly and I wish this would have went the same.

[EDISKRAD EHT]

Being a dick does not get you any further ahead of the game, actually it seems the opposite has happened here. :eyes:

I have had problems with vendors in the past, not aj in particular, but persistence is key. If you started slamming me publicly like this I too would pass you a F%#% off pill...


I was nowhere near a dick until things started getting completely outrageous with time lines and screw ups.

Vendors use the internet and forums as good advertising tools, they have to expect to get both directions of that street. Even if my parts were shipped when AJ claimed, that transaction still would have been far from acceptable in my eyes.

[EDISKRAD EHT]

Also, for the record. I did try to get something accomplished through PayPal. They just won't do anything if it's past 45 days. At least now I know to always use my credit card for transactions like this now. They would have been able to do something about it.

[xcm]

EDISKRAD EHT is 100% in the right here, anyone who trashes him for posting his experience, should get a room with AJ, as your obviously on his nuts.

22 weeks, for an incomplete bumper, and attitude, that says its all!
this isnt your average 'jcr is slow' thread, its 22 weeks....

how is it wrong to want something you paid for 6 months ago? it sucks about his house, but this shit is bidness! if he wants to do favor's for friends, 22 weeks for a bumper might be ok, this is bidness!

if you cant provide the product, return the money, simple as that!

[AJsArmor]

Yes you waited a considerable amount of time, I clearly asked what you would like to do at one point. You could have had a refund but you chose to wait.

Your bumper arrived with damage from the shipper. You chose not to file a damage claim like I suggested. You were were not happy with the final product either and I also said you could return it for a refund which you chose not to do.

Like I stated before, it takes an open line of communication to resolve problems and I honestly felt like you were slamming the door on every single avenue I had to resolve your's. You send me an email with your complaints and then immediately jump on a message board and start bashing myself and the product. How's that help towards resolving anything?

This is all hindsight though and that's always a different view. This can go round and round and I have no intention of arguing about something that seems to have no resolution. Good luck.

[offroadzombies]

I've been looking for some DIY bumper fab parts and remembered that AJ's carried them. I was considering ordering them from him until I started reading this thread. I don't jump to conclusions but I have to say that 6 months is a long time to wait. I understand that personal problems arise from time to time. But you have to ask yourself this question AJ, if you had an employee that had a personal problem pop up would you give them 6 months off with no questions asked?
Futhermore I emailed you weeks ago in regards to the fab parts mentioned above. I recieved no response from you. As tight as money is this day and age I appreciate every last cent that comes my way. Customer satisfaction goes a long way.
Just my opinion....

[EDISKRAD EHT]

This can go round and round and I have no intention of arguing about something that seems to have no resolution. Good luck.

No resolution?

SEND ME MY PARTS!!!!


It's pretty simple resolution AJ.



It's funny that you can post on here and not reply to the email I sent on the weekend.

The email stated,

AJ,

Are you actually sending me new hardware?

The bumper is for sale and it would be nice to be able to give the buyer something to attach it with. I wouldn't want them to go through what I have for the last 6 months.

Dana


That doesn't seem like it's out of line, and I really don't know how you can just keep ignoring someone that paid for your services.

You want this to just be over with, then just send me what I PAID YOU for. I really don't see how this is such a difficult concept to grasp. Had you done this over a month ago this thread wouldn't even exist. That's all I've been asking this entire time is for my parts.

[scottmcneal]

God this sounds like the same BS when he screwed around with my order...DAM AJ, if you don't want to work just say so...Yea we called every other day for like 4 to 5 months, my wife said screw this chit...She tells everybody not to deal with you..

Like i said on the first page, call JCR OFFROAD..He may take a extra week( i think he says 4 weeks) but he is so busy building GREAT STUFF it is worth the wait...Some times he gets behind but i didn't mind at all..Both of my jeeps have his bumpers, but the wifes jeep also has his TUFF rock rails.. I can't wait to get back to work so i can buy JCR rails for mine..

[offroadzombies]

I recieved my rock rails today. Not as they were described. Contacted the fab shop and their resolution was for me to ship them back to them (at my expense, $55.00) and they would refund my payment.
Just to be clear on this matter, it was not AJ's whom the rails came from. But just trying to make a point. If you don't take control of what you sell or be appreciative of who puts money in your pocket. Your customers will spend their money elsewhere.

[kastein]

I recieved my rock rails today. Not as they were described. Contacted the fab shop and their resolution was for me to ship them back to them (at my expense, $55.00) and they would refund my payment.
Just to be clear on this matter, it was not AJ's whom the rails came from. But just trying to make a point. If you don't take control of what you sell or be appreciative of who puts money in your pocket. Your customers will spend their money elsewhere.
:huh:
So why exactly are you posting that in this thread?

Just to be perfectly clear... I'm not on anyone's side in this. On the one hand, I'd be pretty annoyed if I was told that things had shipped separately and that I would get a tracking number for the hardware, when it then turns out that it wasn't actually sent. On the other hand, the guy paid up front when he didn't have to, was given the opportunity to get a refund and didn't take it, was given the opportunity to file a claim against the shipper and didn't take it, and seems dead set on being unhappy.

If AJ had shipped (or can prove he shipped) the mounting hardware when he said he did, I'll be 100% on his side. Otherwise... it's a pretty low thing to do, claiming you sent the mounting hardware and that a tracking number will be forthcoming and then not actually doing so.

[EDISKRAD EHT]

seems dead set on being unhappy.

If AJ had shipped (or can prove he shipped) the mounting hardware when he said he did, I'll be 100% on his side. Otherwise... it's a pretty low thing to do, claiming you sent the mounting hardware and that a tracking number will be forthcoming and then not actually doing so.


Are you joking? You think I welcome this crap AJ is putting me through? I've been asking for the mounting hardware for 6-1/2 weeks. That is ALL I want from AJ and I've been VERY clear on that. Hell, that alone has been posted in this thread a countless amount of times itself. I never asked for a refund after I received the bumper because AJ said he sent the parts already and before I received the bumper I thought it was going to be worth the wait. Little did I know that almost 7 weeks after receiving the bumper AJ would still be giving me the run around on what I paid him for.

Since all this has happened though, I have asked for a refund on MULTIPLE occasions and AJ just ignores it.

I'm sure if AJ had the proof that he actually shipped my parts when he said, he would have posted it long ago.

[EDISKRAD EHT]

I'm sure if AJ had the proof that he actually shipped my parts when he said, he would have posted it long ago.


Or he would have had this tracking number he was speaking of.


Also, he talks about me taking up with the shipping company my damaged bumper. Then why hasn't he taken anything up with them about my supposed lost parts? If they actually lost my parts they should have reimbursed him so he could send me some new ones. Because in case it hasn't been mentioned in this thread, I did PAY AJ for the parts he is keeping from me.Hasta

[offroadzombies]

You're exactly right kaisten. It's not my problem.

[xcm]

:huh:
So why exactly are you posting that in this thread?

Just to be perfectly clear... I'm not on anyone's side in this. On the one hand, I'd be pretty annoyed if I was told that things had shipped separately and that I would get a tracking number for the hardware, when it then turns out that it wasn't actually sent. On the other hand, the guy paid up front when he didn't have to, was given the opportunity to get a refund and didn't take it, was given the opportunity to file a claim against the shipper and didn't take it, and seems dead set on being unhappy.


i think offroadzombies posted to show that some people wont accept shit from fab companies... unfortunately, he still kinda did when he paid out of pocket (no choice)

"On the other hand, the guy paid up front when he didn't have to, was given the opportunity to get a refund and didn't take it, was given the opportunity to file a claim against the shipper and didn't take it, and seems dead set on being unhappy." sounds to me like he gave AJ chance, after chance, after chance!

AJ seems proud about not charging credit cards till the bumper ships... thats fine and great, except he still accepted the money from the darkside (just figured that out).... thats like saying 'i dont NORMALLY chop up hookers and put em in motel mattress's'! it doesnt matter!

[offroadzombies]

That's exactly what I meant. I take pride in my ride, and when I choose a company or small fab shop (that 90% of the time has something about being the greatest in their logo) to build my parts and I get "shit" in return. I expect prompt (within reason) and good quality parts. Nothing less and no excuses.

[ARB-XJ]

Its beyond me why AJ would not just send the MISSING hardware?? Seems like a resolution to me. Small business or not, customer service is key and i certainly don't see this as good advertising.

[EDISKRAD EHT]

Well the hardware showed up today.

This is for the guys that were wondering why I didn't just go to the store and grab some new stuff myself.
http://i9.photobucket.com/albums/a57/EDISKRAD666/utf-8BSU1HMDA5NDYtMjAxMDA2MjMtMTEyN.jpg

I don't think NAPA or Home Depot carry those items. Lol

So in the end AJ did end up getting me my parts, but...

What did I get to make up for having to pay somebody local to weld the tabs on? Nothing.

What did I get for waiting near 7 months by the time all was said and done? Nothing.


At least now I can give these parts to the guy that bought the bumper and I can stop being bothered to all hell that I got ripped off. I did get wait I paid for (except the tabs being welded on) but IMO it was definitely not worth the stress, headaches, and time missed wheeling.

I'll just chalk this one up to a few lessons learned. Paying in full at the beginning won't get you anything sooner, and always pay with a credit card because PayPal is useless after 45 days.

[FordGuy]

Well that's a bummer. I have bought a ton of stuff from AJ and all arrived early, and perfect.

[Mighty.Mighty_XJ]

I'd like to know if there is some way to determine when those parts were shipped. Tracking information on the package (if shipped other than USPS) should tell us if they were simply shipped & delayed, got lost, or recently shipped. I'm still a hold-out. I believe in AJ based on my past experiences, and I want to continue doing so. EDISKRAD EHT if you can, post up the results of a lookup based on the tracking information that came with the package.

If it turns out that AJ only recently shipped those parts, then I will be shocked and disappointed. And will definitely think twice before ordering a new front bumper (since I tweaked the stocker at NAC Fest - finally! :laugh3:)

[kastein]

^ X2. I see a lot of words being thrown around but no tracking numbers from either party.

The Darkside, aside from those two large pieces of angle and the light tabs, I know exactly where to find all of that hardware in my local Home Depot's hardware aisle.

[EDISKRAD EHT]

The parts I received were shipped on June 9, 2010.





The Darkside, aside from those two large pieces of angle and the light tabs, I know exactly where to find all of that hardware in my local Home Depot's hardware aisle.

The angle/crossmember support brackets were what I was referring to.

[FiveNdime]

I read all this mess and I am thinking twice about ordering a Slikrock front bumper and Super Rails from him. Sad because I actually like his stuff and now Im thinking twice about it. :tear:

[Mighty.Mighty_XJ]

He's just one guy tho, vs years of excellent service & positive feedback.

Just saying ...

[kastein]

^ X2. I see a lot of words being thrown around but no tracking numbers from either party.

The Darkside, aside from those two large pieces of angle and the light tabs, I know exactly where to find all of that hardware in my local Home Depot's hardware aisle.

The parts I received were shipped on June 9, 2010.





The angle/crossmember support brackets were what I was referring to.
I still don't see any tracking numbers. Why are you just as resistant to post info as he was to tell you what was going on?

I'm not some paid shill of AJ's, I don't have any of his stuff and probably never will, I prefer building my own or buying used, but your out-and-out hostility and seeming refusal to prove any of your claims does not sit well with me.

Also, I have no idea how the hell UPS managed to bend that thing, I saw Colin (MoparManiac) drive full-speed into a tree with his brand new bumper from AJ (I think.) It took a big chunk out of the tree and shook everything around pretty good, and buckled the uniframe (even with 1/8" plate stiffeners welded on) enough that the radiator fan started hitting the fan shroud. The only damage noticeable on the bumper was some pine tree stuck to the paint.

[Mighty.Mighty_XJ]

I still don't see any tracking numbers. Why are you just as resistant to post info as he was to tell you what was going on?

... your out-and-out hostility and seeming refusal to prove any of your claims does not sit well with me.

Werd. That is what I was looking for when I asked for tracking info. Not a statement simply telling me when they were shipped. Must be a secret.

[EDISKRAD EHT]

I still don't see any tracking numbers. Why are you just as resistant to post info as he was to tell you what was going on?

I'm not some paid shill of AJ's, I don't have any of his stuff and probably never will, I prefer building my own or buying used, but your out-and-out hostility and seeming refusal to prove any of your claims does not sit well with me.

Also, I have no idea how the hell UPS managed to bend that thing, I saw Colin (MoparManiac) drive full-speed into a tree with his brand new bumper from AJ (I think.) It took a big chunk out of the tree and shook everything around pretty good, and buckled the uniframe (even with 1/8" plate stiffeners welded on) enough that the radiator fan started hitting the fan shroud. The only damage noticeable on the bumper was some pine tree stuck to the paint.

I wasn't hesitant at all. Here's the tracking number that I received in an email from AJ,

"Dana,

The parts were sent to the same address as the bumper. I sent them
Priority International on the 9th. The label/receipt number is LJ53 0963
443U S which doesn't provide realtime tracking but will show that they
were sent. You should have them within the next day or two at the most.

AJ"


Also hostile? Have you seen what I went through? Pretty tough to not be hostile after treatment like that.

Here's the dent.
http://i9.photobucket.com/albums/a57/EDISKRAD666/utf-8BRGVudC5qcGc.jpg
Not huge and also easily fixable, but it would have been avoidable if there was some thin material welded from there to the underside to box it in. That wouldn't have added much weight at all.

[jakeWI]

even if you post when those parts where shipped it wouldnt prove when the last possible set would have, the ones that never came.

UPS the other day just lost my stuff in transit from another vendor. wasnt the vendors fault, but mail DOES get lost or mishandled by the carrier.

as far as the bend, shipping companies like fedex and ups throw their loads all over the place. a friend of mine was there the day his lift showed up. the delivery driver for UPS just chucked them off the truck onto the concrete slab. the damage of yours, if a concern should have been taken up with fedex immediately. same shipment of parts i was talking about where i was missing a part, i ordered a optima red top battery. the battery actually showed up damaged! the case was cracked. I called about the damage immediately and all was taken care of.

sorry you had to wait so long. it sucks. i havent ordered from aj in a year or two (because the parts where the last i needed) and they came fast and on time. even with all of this though, i wouldnt hesitate from ordering from AJ's. 9 years with that good of rap is good enough for me. same with JCR and even Rough Country have had slams about stuff being behind schedule. I have bought stuff from all three.

P.S that bumper looks a lot stronger then my ARB did.

[kastein]

I had fedex claim they had delivered a package, but it was nowhere to be seen. 8 days later (after asking my landlady for footage from the security camera so I could find out which of my neighbors to hassle) the doorbell rang just as I was about to leave for work, and as I opened my front door the fedex delivery guy threw the package down the stairs at me, turned around, and walked out.

Thanks for providing that tracking number, it's just that we asked a few times and you never gave it, so it seemed like you didn't want to give the info out :spin1:

AJ claimed the hardware was sent in a separate shipment at the same time as the bumper... AJ, you got a tracking number for that? The Darkside, did you get one? Wonder what it shows.

[EDISKRAD EHT]

AJ claimed the hardware was sent in a separate shipment at the same time as the bumper... AJ, you got a tracking number for that? The Darkside, did you get one? Wonder what it shows.

No Sir.

I asked a few times and never received one.

[scottmcneal]

It doesn't matter any more..I know NOT to order from AJ's and he know's NOT order from AJ's..I tell everybody i meet when they ask me where i got my stuff from(bumpers and the wife got there rails)..Plus i show them why you don't buy from AJ's..(Then i tell them HOW long it took to get just the rails..)As soon as i get some money, i'm going to order a pair of rails and throw these(AJ's) in the trash where they belong..LIVE and LEARN
Thank god we found the other company..My wife is very happy with them..

[NW-ZJ-SCOTT]

It doesn't matter any more..I know NOT to order from AJ's and he know's NOT order from AJ's..I tell everybody i meet when they ask me where i got my stuff from(bumpers and the wife got there rails)..Plus i show them why you don't buy from AJ's..(Then i tell them HOW long it took to get just the rails..)As soon as i get some money, i'm going to order a pair of rails and throw these(AJ's) in the trash where they belong..LIVE and LEARN
Thank god we found the other company..My wife is very happy with them..
As a scavenger.. where is this dumpster located?:pig:

[jakeWI]

As soon as i get some money, i'm going to order a pair of rails and throw these(AJ's) in the trash where they belong

Tell me where and Ill take them then. Ill bet $10 you dont throw them in the trash though....:rolleyes:

[ruger81]

I've delt with aj's off road nice guy! dents who cares unless ur xj is gonna be a pavement qween it looks easy enough to fix. theres always one pissed off customer we are all humans and ur probably that customer by no fault of anyone just suck it up and move on!
maybe spend some money and put ur name in red!

[scottmcneal]

Tell me where and Ill take them then. Ill bet $10 you dont throw them in the trash though....:rolleyes:


Tell you what..I'll let you watch as soon as i get some NEW rails..These things are chit..Bent up and in on both side..You're right i won't throw them in the trash till i cut them up..These things are trash..HIS service and product is chit to if you ask me..Every year he has some problem that screws people around.
EVERY YEAR...

[jakeWI]

!!!1

[FiveNdime]

I should have never posted to re-open this poo flinging contest.:puke:

[bcmaxx]

every happy person tells 3-4 people, every dissatisfied customer tells 10-15. I will order from him again. My rails have held up super, even modified slightly and were still here across the border in a few weeks

[FlexdXJ]

I should have never posted to re-open this poo flinging contest.:puke:


:roflmao: You'll be Happy with that JCR stuff though.

[justin_502]

Sad that they let companies like this be vendors on naxja. Hopefully a mod will review this.

[ChiXJeff]

Mods have no control over vendors. That's up to the sponsorship/vendor gang. If you were a member, I'd say talk to the chapter president, or any of the elected Board of Directors.

[ExTankerGuy]

I move that this entire post be deleted. The OP isn't even a paid member. What gives him the right to come on here and bash a sponsor that has supported our club?

[FlexdXJ]

I move that this entire post be deleted. The OP isn't even a paid member. What gives him the right to come on here and bash a sponsor that has supported our club?

I have to agree with that but he did have a bad experience that the vendor tried to fix but he just isn't having it. I guess having your house almost burns down, you never forget to ship anything and shipments NEVER get lost! :dunno:

[kastein]

I don't think it should be deleted. While in my opinion the guy set himself up for it and is being extremely difficult, as far as I can tell he's at least got somewhat of a point.

[Mtb Jak]

I move that this entire post be deleted. The OP isn't even a paid member. What gives him the right to come on here and bash a sponsor that has supported our club?

I agree AJ is a great guy for us XJ peeps!

I have been around for a while and this is my first person who negatively said anything and he is an asshole on top of it. wahh wahh we all have shit going on in our lives. Order from the big box companies if your afraid of delays.

[John__505]

All I can say is I have a set of rails from AJ's and I will order from him again and again anytime. Great product and people.

[EDISKRAD EHT]

I move that this entire post be deleted. The OP isn't even a paid member. What gives him the right to come on here and bash a sponsor that has supported our club?

This site is where I found out about AJ's so it's only fitting I post the experience here.

I do get a kick out of all you nuthuggers of AJ that don't realize that every time you post here you're actually being counter-productive. Keep bumping this thread into the active topics so that even MORE people see it. Lol

The fact some guys think that I've done something wrong here blows my mind. You guys must get treated pretty shitty by vendors if this was anything near acceptable.

[EDISKRAD EHT]

Order from the big box companies if your afraid of delays.


Seven months is a bit more than a "delay" in my books.

[FlexdXJ]

Its fine that you posted about it. I'd be pissed too but this thread is still going after this long and you got your stuff. Quit whining and sell it or whatever you need to do. And for the record all my armor is JCR.

[waxer]

I move that this entire post be deleted. The OP isn't even a paid member. What gives him the right to come on here and bash a sponsor that has supported our club?

The OP not being a paid member has nothing to do with it. He was an AJ's customer and got treated very badly. I am glad he posted here. Post all you want. Let everyone know if one of the Naxja Vendor's does somebody wrong. That type of info is something a potential buyer might want to see.

[xcm]

i think AJ's response is suitable for his defense, and he has plenty of character whitnes'.
that being said darkside, i think its time you move on! ive heard of people having their identities stolen and they complained less than you.

YES, you got less than stellar performance from a retailer, dont buy from them again, easy!
YES, people are on AJ's nuts, thats not gonna change.
...but, 3/4 of you're posts are in this thread, can we suggest you get over it? you got the word out, and the entire story came out, let the readers make up their own minds.

I move that this entire post be deleted. The OP isn't even a paid member. What gives him the right to come on here and bash a sponsor that has supported our club?
you too, this is XXXXING AMERICA holmes, land of the free. his bank statement says he's got about 300-700's worth of reasons. AJ isnt a friend doing a favor, this is bidness.

[jakeWI]

I do get a kick out of all you nuthuggers of AJ that don't realize that every time you post here you're actually being counter-productive. Keep bumping this thread into the active topics so that even MORE people see it. Lol


Yeah thats mature. Now make fun of people who had a good experience with him and paying/non-paying members. All I hear you doing now is crying and beating a dead horse. Your side of the story lost all respect from me from that statement above. Good luck spending $30K on mods like you say you have. Maybe you should do better research next time.

[EDISKRAD EHT]

...but, 3/4 of you're posts are in this thread, can we suggest you get over it? you got the word out, and the entire story came out, let the readers make up their own minds.


Look at my posts since I've posted that I received the hardware. They are all just replies to other people.




Yeah thats mature. Now make fun of people who had a good experience with him and paying/non-paying members. All I hear you doing now is crying and beating a dead horse. Your side of the story lost all respect from me from that statement above. Good luck spending $30K on mods like you say you have. Maybe you should do better research next time.

That was directed towards the guys talking down to me and act like I'm in the wrong for posting about my experience. God forbid I give a little back to the people that dish it out.:sure:

Also, are you implying that I've sent 30K in mods on my Jeep? Not even close.

If you go back and read, I'm talking about my primary hobby (Cars). My last 2 cars are award winning cars, and are also 11 sec 1/4 mile cars to top it off. My current car is a 650 horsepower GTO that's a very well rounded car, so I'm sure I have more than enough experience ordering parts to have a good opinion on how things should be when dealing with a vendor.

[whatevah]

There are several posts about AJ being slow... That's been for over a year, since he's been going through a LOT with various medical, house, weather problems. I waited 4 months for my bumper, but I love it. I got the rails right before his problems started, very little wait for those. I've abused the rails, and they've held up nicely. Sheesh, a body shop even hooked up to the rails to hold my XJ in place while they straightened the front framerails.

Just sayin'.

[FordGuy]

Some people are magnets for problems no matter what. I have dealt with AJ tons of times, ordered custom products and have always received my goods
in a timely manner. His products have held up extremely and would recommend them to any friend, but then again I am easy to deal with. Too many Asshats. Threads like these need to go away.

[FlexdXJ]

Some people are magnets for problems no matter what. I have dealt with AJ tons of times, ordered custom products and have always received my goods
in a timely manner. His products have held up extremely and would recommend them to any friend, but then again I am easy to deal with. Too many Asshats. Threads like these need to go away.


That^

We aren't gonna change this dude's mind so let him be disgruntled and whine.

[lobsterdmb]

This thread has run its course and is now closed.